Name: Hotel Thermen Mineraal
Address: Weynesbaan 34, 2820 Rijmenam, Belgium, Bonheiden, Bonheiden, Bonheiden, 2820, Belgium
Rating: 8

Smoke-free property

Heating

Newspapers

Garden

Terrace

General

Non-smoking rooms

Room service

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Bathtub

Wardrobe/Closet

Bathrobe

Toiletries

Rooms

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Swimming pool

Outdoor pool

Pool and beach

Fax and copy machine

Business

Solarium

Massage

Steam room

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Brussels Airport

Antwerp International Airport

Atomium

Mini-Europe

Jubilee Park

City 2 Shopping Mall

Brussels Park

Cathedral of St. Michael

Galeries St. Hubert

Royal Palace of Brussels

La Grand Place

Bois de la Cambre

Hotel Thermen Mineraal

Bonheiden

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A glass of Cava for breakfast, is a great start to the weekend, and breakfast isn't served until 09:00, so you have to pause and unwind.  There is a ban on smart phones etc. in the spa, so you also have a 'tech' detox as well.  All very refreshing.  The staff were very helpful, we were shown to our room when we arrived, and the layout of the spa and restaurant was explained.  The range of saunas, pools, steam-rooms kept us busy over the weekend, only stopping for a beer to keep hydrated.  Food was good, and the breakfast particularly so. Robes and towels are provided if you're staying at the hotel, so all you need are flip-flops.

A relaxing break

First time there.  Lot of choice. The 'opgietsessies' were ok, but to soft upstairs. Very big building, but small sauna ...  Food ok. What was not so good, is when you are outside, everywhere someone is smokiing. So not really enjoyable when you are in the pool or the yacuzzi's.

Fine, but not exceptionnel

Overall visit was fine. Only the “after service”, when the money was earned, by the Thermen was very disappointing.

When I contacted them 2-3 weeks after my visit  contacted to ask via email ( including proof of payment etc.) whether they could complete a form that I needed to get 25€ back via my health insurance, they were not willing to do this since “this costs them money”. The fact that I spent 250€  (for one person) at their premises in one day would not justify to print out the document, sign it and send it back.

Not really what I understand under the word “ customer service” !


Fine but disappointing after service

We went there with a small group of friends,  Friendly reception and nice decoration (though quite kitsch to my taste, greek statues : really ??)  Clean and spacious changing rooms.   A bit unclear when and where one had to go for the sessions though.. no signals of what building/sauna was called what..   Mostly, this is apparently also a family resort (we did see some minor children there), and again people were not ashamed to touch in other in the pool or outside in the saunas..  It was a sunny day, and though the new building is beautiful, the outside area around the pool was packed and felt really too crowded.. Although one was not allowed to reserve sunbeds a lot of them had towels on them with no one in sight....   If no other option is available and you can stand sunbathing like sardines in a box, then you might like it

Nice but really not relaxing...

Some parts of the wellness is worn and should need some refurbishment
not well indicated what is on site, you have to discover it by your self
the restaurant is rather old with some awfull decoration, prices are quiet high in the restaurant

Need some improvement

We are going to this SPA because it's not so far from our house. Otherwise....
we choose more often for Grimbergen or Boetfort SPA's,

1. People allowed to smoke in all area outside.... Imagine you try to relax and enjoy by sunny weather but.... you get smoke of cigarettes in your face from another visitors - ashtrays are everywhere between deck chairs, 

2. Restaurant has a strange customer policy...  it is not allowed to take 1 (big) salad for 2 persons, it is not allowed to order only french fries if you didn't order the main food (this supplement has a separate price in their menu card, why it's not possible?) 
This week we have ordered the special suggestion "Mezze for 2 persons".... and you know what? It is NOT allowed to ask only 1 portion french fries because Mezze for 2 persons! but I DO NOT need 2 portions, We want only 1 french fries- for my partner!!!! NO! Sorry - our kitchen doesn't like it... OK we will not order anything... (good for kitchen: less work and profit), Also this Mezze was really puur.. no chicken, no dolma (lot of salad blades and fried calmares/skampy, 2 of 3 fetacheese cubes)... I think  30 euro  for this... it is toooooo much. I'll not recommend this dishes to clients

You know... going into hot sauna are already  stressful for body, and after big meal even more not comfortable; people needs more suggestion of the light snacks or having a possibility to share the big portion of food you serve..

not the best restaurant

Booked this for a one night stay during Rock Werchter festival.Emiled advising of very late check in- no response and upon arriving at hotel-reception locked and no access to rooms.

Having been forced to sleep in car hotel still charged for room and have not responded to any emails.

Hotel is in the middle of nowhere and looks 2 star at best.

Avoid.

Hotel Thermen Mineraal

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Parking

Pool and beach

Business

Beauty and wellness

Pets

Policies

Check-in terms and conditions

Additional information

Payment