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January 2024
Excellent experience as always
Stayed at the Sheraton last week with my parents and it was wonderful experience. Friendly and helpful staff, beautiful view and extremely clean room what else you need to make your weekend special. We stayed at the Sheraton to celebrate our son’s birthday, there were plenty of surprises when we ent
company
January 2024
A perfect view of Macao
Enjoyed our short stay in Macao apart from the disturbance of the noise because of renovation in some parts of the hotel.
We’ve been allocated in a perfect view of the Eiffel Tower copy. It is a one time experience that will definitely remember.
January 2024
Thank you Sheraton
Booked 2 rooms at the Sheraton for it's location (it's very convenient to get around). We had a lovely view of Studio City and the Eiffel Tower opposite (stunning at night time). The main entrance to the hotel is spectacular. After reading several reviews, I wasn't looking forward to the check-in
January 2024
Awesome experience great staff awesome hospitality
I wanted to share my recent experience at the Grand Sheraton International Macao with you. The service was absolutely awesome, and I can't praise Kevin, the front desk staff, enough for his incredible hospitality.
Kevin went above and beyond to make our stay memorable. His dedication and attention
February 2023
BEST EXPERIENCE EVER
Went to the Cafe / tea room in the Sheraton Grand Lobby and we have the bestttt experience, the cake is amazing, and the server named Cathalina is the besttttt her service and hospitality is extramile!
couple
September 2022
Spacious suite room!
Booked Executive Deluxe Suite, the room was spacious and tidy. Carmela at the executive lounge was very friendly and thoughtful, she offer me cup of cappuccino to enjoy first while waiting for the check in process. Room attendants were very attentive and punctual in attending my every needs. Breakfa
couple
June 2022
Great room with great breakfast
Booked a suite with Club access to celebrate our wedding. Thank you Fiona and Kevin for the lovely room arrangement and amenities. Loved the view from our room. Breakfast was excellent. Lots of different selections which can accommodate everyone wifh different taste preference. Special thanks to Sa
May 2022
A absolutely fantastic stay
I just checked out today after 3 nights at the hotel. I must say that the entire hotel team exceeds my expectation very much. From my Marriott Platinum recognition, the room feature, to the hotel facilities, and to the service provided by the hotel team, everything is beyond a normal hotel would off
company
May 2022
always nice
good stay and relaxing mood, with nice pool area. perfect recomendation of combination food and drinks from the conservatory restaurant service by Leo. food was something new and not like other ordinary one we already try before. for sure we will come back as usual over the years
couple
May 2022
Perfect stay at Sheraton Grand Macao
On the day arriving Sheraton, I was welcomed by the staff, especially Wayne at the check-in counter, and all staff understood my needs and also helped me to move to another room. As a Bonvoy member, I felt that I was valued and all staff were friendly and professional. The room condition was good, a