Name: Karmairi Hotel Spa
Address: I-90A # Km 3, Cartagena de Indias, Cartagena, Bolívar, Colombia, Cartagena, Cartagena, Cartagena, 130001, Colombia
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Security guard

Newspapers

Garden

Radio

General

Soundproof rooms

Room service

Cable TV

Minibar

Hairdryer

Toiletries

Rooms

Iron and board

Laundry

Safe-deposit box

Telephone

Iron

Services and amenities

Buffet breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet access

Internet

Sun Deck

Recreation

Parking

Conference Hall

Business

Sports

Massage

Sauna

Beauty and wellness

Location

At the resort

Room amenities

Rafael Nunez International Airport

Karmairi Hotel Spa

Cartagena

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel Staff:
This is my favorite part of getting to stay at Melia Cartagena Karmairi. The genuine friendliness and accommodation is world class! I’ve stayed at many hotel brands across the world, and Melia does this better than any competition.

Hotel Room:
This was very clean and comfortable! I thoroughly enjoyed the patio outside and could work while enjoying the beautiful weather.

On-Site Dining:
The food is excellent! I was intimidated at first by being unfamiliar, but the staff was very helpful in accommodating to help understand what food they serve and what it contains.
My favorite food probably the Pescado de Filet and Quippa!

Location:
Perfect! It is only a three minute walk to the beach from the hotel and there is accommodations on the beach. You are a short drive from the city, but this is better because it is not overcrowded.

Cleanliness:
Once again, this is a plus for visiting because of not only general cleaning practices but also enhanced COVID precautions. I felt very safe and secure, that extra measures were taken to ensure safety of both guests & staff.

Fantastic Stay!

Check in was good. Highly recommend The Levels

The Good:
Quiet
Not many people
Always have a chair
Staff are very nice
The birds are hilarious and great entertainment
Staff cleaning up consistently
Paper straws!
We got 30 minutes free spa time due to staying in the levels
Food Options
Halita is pretty amazing
Beach massages are so affordable and great
Sunset is almost #1 in our books and we have been to 30 countries
Pool is great some people said it is too deep but perfect for 5 6 wee folk
The staff were very kind to every animal.  There was a stray cat with kittens and the staff were so kind and worked on finding them a home and fed them the whole time we were there until the person who was taking them got there a few days later.

The Bad: (can be fixed)
Ran out of hot water in shower within 5 minutes.  The staff did address this when I made them aware
Service is lacking but this is cultural and not because they are not trying
No menus for breakfast
No room service menu
You have to ask for spa entrance from the front desk - knock really loud or go to the front desk because they will not hear you

The Ugly: (can’t be fixed)
Huge jets flying over

Amazing!

Everything about this resort was perfect! We (my husband and I) stayed in "the Level" and cannot stress how much better it is than staying in the main building (it is well worth the upgrade fee). The food was amazing, the pool was amazing, the drinks were great, and there are no words to describe how good the staff is. They were so attentive and friendly and helpful. They always had a big smile and were willing to help in any way that they could. Although all the staff were great, I want to give a special shoutout to Angie, Jose, Yuliana, John, David and especially Ricardo and Yordano. We never wanted for anything, and these staff members bent over backwards to make our stay memorable. In short, this is by far the best holiday we have ever had, and we cannot wait to go back!

Heaven on Earth

We were pleasantly surprised upon arrival on New Year’s Eve.  The open space of the lobby and bar is tastefully decorated and has an upscale vibe.  

We have traveled to several countries and stayed in numerous resorts and this one has the smoothest check-in process.  

Lunch just ended but Oscar asked us what we would like and soon after we were presented with fresh grilled fish and vegetables.

Our room was in the Level section which is indescribable.  My husband continuously said, “This is the most relaxing vacation.”  With only nine rooms, the place is nice and quiet.  There are more than enough lounge chairs so there is not a need to run out early to claim a spot.

The food is SPECTACULAR- fresh seafood and flavorful dishes.

The staff - THE STAFF!! What can I say about the staff other than they are simply amazing.  There was not a single frown or bad attitude.  Tonight is my last night and I am eternally grateful for their hard work.  They put forth great effort to make sure we were completely satisfied.

A special thank you to:
Mileydis (who took care of my upset stomach due to seasickness), John, Katarina, Elsa, David, and Gustavo.  The service at the Fish House is top notch.  

We will return.

Serene 

This is a great hotel 15 minutes from the hectic city center. Be wary though there are different types of stays in this hotel.

If you are looking for Luxury retreat do book the "level's" rooms, a bungalow like house attached to the main building by a road.

If you are looking for econo-lux then book the other rooms. It's all inclusive, the food is great alcohol and cocktails are premium, but if you want to change your menu up you can book the fish house restaurant which is in the "levels" quarters. Mini bar drinks are included!!!

The levels bungalow area is off limits to the rest of guests so I'd really suggest booking if you want more of an exclusive area. You can use the beach facilities though right in front of the "level".

The hotel was completely full but I never felt it was crowded. There are various activities at night and the staff are really nice and helpfull if you want to book tours.

There's a shuttle that takes you to the City center and back at no cost, do go in the mid afternoon it gets pretty hot in Cartagena at midday.

The beach is nice and not as crowded as the others like Bocagrande and laguito and you won't get pestered as much. Do NOT pay more than COP20k to COP25k for a beach hut and if you want extra chairs you will have to pay 5k more. 


Great hotel in Crowdless Beach

 A real experience in Melia Cartagena Experience.  A new product in Cartagena in Manzanillo área,  just 30 minutes from historic city.  Is a new concept adults only in Colombia, relax and comfort! 

Liquors premium are included.



Marvelous experience in Melia Cartagena Karmairí

The brand new Melia Cartagena Karmairi is around 15 minutes in a cab from the Walled City (COP 45,000 or under $15).  The hotel itself has two sections: one has a more modern style and the other (the Level building) is a more bungalow feel, though both are new and nice.  
The Level building is smaller, with a dining area that has a menu, not a buffet. The service in both areas was excellent.  I wish I got all of the names, because everyone was great, but I certainly remember Caterini and Elsa, who took great care of me at the Level dining room. I also remember Enrico, who made amazing juice drinks.  
I only ate at the Level dining area, so I can't speak to the quality of the main building dining room.  The quality of the Level dining room was outstanding for an all inclusive experience.   One of the chefs, Jon Bareto (I might have the name not quite right), cooked some things for me that were extraordinarily good.  Honestly, I would return just for his cooking. 
So for me, the location was a mild issue in that nothing was near, but it was easy to get inexpensive taxis.  The other minor issue was that after it rained, there were some mosquitos in the pool / dining area.  It was not awful, but I did get mosquito bites.  The hotel should consider some of those mosquito candles or other repellant after a rain.  
The food and service were so good that any shortcomings were not relevant to me and I mention them only because they are easy to address.

Amazing service and food

The hotel is recently opened (within the last couple of months), and is in great shape. The amenities are a cut above the average for an all-inclusive hotel. Here, you don't find buffet dinners full of fillers like rice and potatoes and breads, but rather, all-inclusive order-from-the-menu meals and tapas throughout the day whenever you please, as well as drinks to your heart's desire. The food is served with an elegant touch as if you were at a high-end restaurant. The Service was perpetually impeccable, and the staff went out of their way to make everything as carefree as possible for us. This is a place you go not to be busy, but to relax and think about absolutely nothing. The beach bar is a nice little area with private loungers. The beach in this area is not very busy, unlike other beaches in the Cartagena area. Although it is not the white sand of Isla Baru, there are absolutely no hawkers trying to sell you junk while you relax. Rooms are great as well, with classy modern decor. Floor selection is a matter of taste, but as another reviewer stated, if you choose second floor or above you'll have a bit more privacy and the potential for ocean/sunset views if you request a room on the back side of the hotel. We were originally placed in a first floor room and requested a move to an upper floor with a view out the back and although the room was slightly smaller, the view and privacy was worth the move. The staff readily accommodated our request with patience and professionalism. Also, if you aren't a Melia Rewards member, join the program before arrival, which gives you the opportunity for space-available room upgrade.
Bottom line: If you're looking for a quiet, professional, classy, restful, no-kids atmosphere to relax for a couple of nights, this place cannot be beat. It is away from the bustle of Cartagena, so should not be considered if your goal is to spend lots of time in the city, but if you're just here for a reasonably-priced quick relaxing getaway to recharge, book this place!

Peaceful, restful, exceptional service, no worries type of vacation

We stayed there after a round trip through Colombia and enjoyed our stay very much. Make sure to stay at ‘The Level’ which is the smaller building at the beach and separated from the main building. They only have about 7 ‘suites’ there and it is very cozy there. Only guests from The Level can use the restaurant and the pool area. During our stay we literally had the area for ourselves as there were only a few to no other guests. To note: they also offer people from outside to use the restaurant which we think is quite fair and is actually not really bothering at all. 
The main building offers lots of rooms and the pool over there is quite small. Wondering how that works out if all rooms are occupied, so better stat at The Level. 

Food is nice, even though the menu at The Level is a bit limited. Would be great to have more choices but quality was always good. It’s that if you stay there one week having the same menu for lunch and dinner it can get a bit boring. However, as said food is great. Breakfast at the main building is buffet but also good. 

The suites at The Level are very nice, modern and quite spacious. Make sure to ask for a suite with a balcony if you enjoy sitting outside a bit during the morning. 
The pool area is very nice and there are enough sunbeds in case all suites should be occupied. 
They also have sunbeds down at the beach, below The Level building. The beach, to us, is not that nice and as the pool was we enjoyed staying there the whole time. 

Spa is also very nice and modern. We booked a massage during the stay and enjoyed it. 
They do have a little gym at the main building which is equipped with the essentials. Ok to have some workout or going in the treadmill. 

The staff is very polite and friendly. While all staff at the reception speaks very good English, the waiters don’t. Not a big deal though because they are extremely friendly  and we had lots of fun ordering in a mix of limited Spanish and English. There are a few waiters at The Level learning English and it is great to see that they are more than eager to improve their skills, especially young talents. 

Great modern hotel

Literally, there will be nothing to do, but relax! Even the staff won't bug you and try to up-sell you anything! (We tried to upgrade our room but couldn't - I get it, they were booked. We tried to upgrade to the Level pool area but couldn't - this didn't make sense, as there was never more than 2 people there. We had a hard time accessing the spa to book an appt (maybe they're closed due to holidays?).)

Not many staff walked around the facility to be of service so it's not the same level of service as other all-inclusives that we were used to. We had to chase down staff and drinks took a while. Don't expect pool-side anything! Believe it or not, if you eat at Fish House (highly recommended!), room service is faster than sitting in the restaurant itself, and there are plenty of areas to eat your feast al fresco. But with that said, staff was always friendly, even if you had to ask for the same thing several times. 

I didn't try the buffet - it didn't tempt me much. There are also 24/7 snacks by the lobby bar (finger foods like yucca fries, bean empanadas, cheese/charcuterie, cheese croquettes). I think there should be plantain chips there as well, but to my mucho disappointment, nope. 

There's no entertainment - nothing to do. I think one of the 3 days we were there, they were announcing some aquatic activities when I was checking out but it was in Spanish so I could be wrong. The other days we were there, the pool area was pretty tame, you either lounged or you were in the pool. Noone was loud, and didn't really see guests interact much with each other either. Not a party hotel! One of the nights, live music (sax player) played in the patio area. Other than that, there are nearby hotels that you can taxi to (can't walk to) that I heard was livelier (we heard the music from the beach but didn't go). 

For once, I booked this hotel without reading reviews. For instance, I didn't know that there are 2 parts of this hotel - a more exclusive Level suites (closer to beach) and a more modern building that houses most of the rooms, the hotel lobby, bar, buffet and main pool. the main pool is deep all around, and i'm not short, so most people ask for pool noodles to float around. (There is always a shortage of pool noodles.) They are also stingy with giving towels away - 2 per room, and if you ask for more, be prepared for stink eye, but they will begrudgingly give you 1 more. If you're in Level suites, forget about towels - the 2 in your room is all you get! 

The facilities were always clean but I saw many guests had to bus their own tables, as empty glasses/plates leftover on tables weren't taken away in a timely manner, preventing others from sitting there. Rooms are modern and clean. Beds are comfy. Showers are weak (a drizzle) but large.

There were several bees/wasps by the pool but no mosquitoes! Also not many mosquitoes in general even at the beach by sunset, which is a plus. Sunsets and walks along the beach are amazing, btw! 

Overall, we had a great time relaxing in the pool. Just wanted to add to your expectations, that's all :)

Karmairi Hotel Spa

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