Name: Comfort Arenal
Address: 10 km. Oeste del Centro de La Fortuna, 50906 Fortuna, Costa Rica, San Carlos, San Carlos, San Carlos, 50906, Costa Rica
Rating: 8

Shopping on site

Air conditioning

24-hour reception

Smoking areas

Gift shop

Garden

Terrace

Patio

General

Family room

Cable TV

Shower/Bathtub

Shower

Linens

Rooms

Laundry

Safe-deposit box

Wake-up service

Services and amenities

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Fortuna Airport

Upala Airport

Chacarita Airport

Comfort Arenal

San Carlos

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is the real deal Holyfield of hotels in Costa Rica, not only will hazel and the staff at the erupciones inn set you up with a picture perfect room under a erupting volcano but will also go above and beyond to make sure you stay out of the corrupt Costa Rican prison system. From providing references to legal advice I can confidently say that if it wasn’t for staying at this hotel My ass would be getting passed around a third world prison like a joint at a cypress hill concert. No need to look any anywhere else, just stay here.

Life saving

Location is just perfect, the hotel is located outside la fortuna, where most of the activities take place,  such as zip line, walk ways, and hot springs, Rooms were very clean and conformable, very nice staff

Perfect

We go there with no reservation, They Promptly got us a room,The property is settle on a private farm so there is a lot green around lot of nature,  We had a very nice time at erupciones inn, Great service.

Hidden Gem

Excellent hotel away from de tourist area of La Fortuna, and very close to the Arenal lake and the sites of interest, Surrounded by much nature, The rooms very clean and well maintained, Excellent service.

Great Service

We were in la Fortuna for 2 nights, While exploring the Arenal Volcano Area, We had one of the rooms at Erupciones inn, Very nice hotel with great view to the Arenal Volcano, Great location close to the hot springs, The national park and all the attractions.

Wonderful Hotel

We had 2 wonderful nights at Erupciones inn, Great rooms with very nice working hot water,the hotel is very nice located on a private farm, beautiful place, We had one of the rooms with direct view to the arenal volcano.

Amazing Place

My wife and I stayed here during our honeymoon.  Due to limited schudle service, we had to stay two nights.  The location is very quiet and in the countryside. This was the best aspect along with the beautiful view of the volcano!

What we didn't like is the rundown state of the facilities.  The bathroom needed a good scrub. Many light fixtures were torn apart with dead bugs in them. The toilet leaked every flush.  The paint was coming off the walls in the bathroom. The shelves had dirt and dead bugs on them.  And the lock box didn't work.  Our room stank of stale urine.  Our pillows on the bed smelled of the stale room while we slept.  My wife and I were lead to believe that our room may have been abandoned for a while due to the previously stated conditions, along with the abundant wildlife moving in to the building.  We had a big black lizard come in searching for food and making noise in the middle of the night.  We had a family of bats that lived in the roof and chattered all night long.  We were disappointed that there was no information posted or available anywhere to state what was included with our stay, such as breakfast or a ride to town.

Breakfast was good.  The sheets and towels were washed. We had air conditioning and hot water.  Staff was nice and got our lock box working with a manual key upon our request.  This was all nice but doesn't make up for the lack of facility care and ability to coordinate their services, if management of Erupciones Inn wants to continue hosting guests.

Great views with building improvements needed

When we arrived before 14:00 h the reception existed of a girl that could only say 'my English is poor', what's somehow surprising for an establishment where most clients don't speak Spanish. (In the afternoon/evening the reception exists of a young guy who can speak a little bit of English). The intake (checking the passports, everything was normally cared of by the travel agent because it was a tour) took more than 30 minutes and some phone calls and then we got 2 towels for the next 2 days (strange habit, I would have expected them in the room).

Because of this lack of knowledge of English (French / German) it was impossible to organize something at the hotel, what's a pity when you're on a tour and you want to know what to visit etc..

The place the breakfast was served existed of plastic tables and chairs who had had better times. There was a fridge for drinks, but I think it was left by the former owner, luckily empty.

We had breakfast included but apparantley that didn't included washed cups, for the lipstick and dried up coffee on the outside of the cup were still present of the former user. The second morning we went somewhere else to have breakfast.

The fridge in the room had also seen better times and the toilet seat was not what I would call 'clean' on arrival.

The only advise I can give is that you can find much better and less frustrating hotels or inns.

A real disapointment, try somewhere else

Erupciones Inn is falling apart, dirty, unconfortable and nothing like the pictures.  Booked  4 rooms 6 weeks in advance through Despegar.com and prepaid for our entire stay.   When we arrived, we were told that Despegar.com had not paid the hotel so we had to pay again at the hotel.  Later, I did a dispute through my bank and recovered my prepayment.  Besides this terrible experience,  they never cleaned the rooms,  the beds are uncomfortable and the bathrooms filthy. Please don’t fall into this tourist trap,  this has been my worst eperience in a hotel ever.  Also, never use Despegar.com, they are a fraud.

Horrible experience

All i tell you is not enough! we booked through hotels.com at $87 the night!
what a horrible place!
our room had on of the bath lights not working, water heater not working NO TV, just a simple sheet in the bed we had to ask for a comforter or blanket
happy i had bug spray! killed 2 roaches and other insects!
we did no leave since we arrived late and very tired! just got OUT early morning and we're afraid of even having breakfast!
the dont know anything about hospitality! 
one thing is being local family and the other is this people that dont know or dont care about anything!

Comfort Arenal

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Internet

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Tourist services

Recreation

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Pool and beach

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