Name: Hotel aux Deux Clefs
Address: 12, rue de l'Altenhof, 68380 Metzeral, France, Metzeral, Metzeral, Metzeral, 68380, France
Rating: 7

Family room

Rooms

Free Wi-Fi

Internet

German

English

French

Languages Spoken

Free parking

Parking

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Parc du Champ de Mars

Theater Colmar

House of the Heads

The Dominican Church

Unterlinden Museum

Bartholdi Museum

Collegiale St-Martin

Saint-Matthews Protestant Church

Museum of Toys and Little Trains

Colmar Expo

Seepark

EuroAirport Basel-Mulhouse-Freiburg

Freiburg Concert Hall

Goethe Institute

University of Freiburg

Freiburg Theater

Breisacher Gate

Martinstor Gate

New Town Hall

Freiburg Main Cathedral

Muensterplatz

Stadtgarten Freiburg

Schlossberg

Spalentor

Basel University

Jewish Museum

Marktplatz

Basel Town Hall

Basel Natural History Museum

Swiss Architecture Museum

Music Museum

Munsterplatz

Basler Muenster

Basel Historical Museum

Basel Zoo

Antique Museum and Collection Ludwig

Basel Art Museum

Caricature and Cartoon Museum

Jean Tinguely Museum

Hotel aux Deux Clefs

Metzeral

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Fantastic petit déjeuner with lots of choice. Nice room. Wine a bit pricy. Hotel also a little bit pricy. Had to pay an advance, this was not the case in la perle des vosges. But overall OK, nice decorated hotel.

Good experience

Welcome was very standard. Rooms are basic, cleaning superficial but ok for us. The restaurant is cozy and dinner is delicious, we enjoyed every dish after a whole day outside in the beautiful surroundings! Breakfast was nice too. A pity that the bubble bath was out of order.

Good place to stay

Reception was friendly nor unfriendly, room was dated but passable, it was not cleaned after the first night, the restaurant was not as good as promoted, breakfast was outright terrible, unworthy of a 'gastronomical hotel'.

Okay, nothing more.

I would not recommend any person stays here . The chief can not cook and the woman who fronts the house must be the rudest person in the world.  We had just ridden 300 miles from Italy we just needed to park up are motorcycles no we couldn’t do that . We were expected to try and squeeze a £20,000 Ducati in area designed fo a bicycle. We tried to explain that motorcycle would not fit . She just pointed to very insecure car park across the road . . After my partner and I started to man handle both motorcycles in to this very small area the owner moved her vehicle to make it just a bit easier. Now to are surprise she moved it back in the evening making it near on impossible to remove 2 motorcycles from this area . Now to the meal . What a over rated restaurant this is . Food was over priced and restaurant was out dated . My partner just could not eat her meal it was just awful . My advice don’t eat here or stay here .


Bad night at Hotel aux Deux Clefs 

We did not actually end up staying at the hotel. We booked 2 rooms, drove nearly 4 hours, and one of the rooms smelled overwhelmingly of vomit.  I immediately went to the front desk to ask if another room could be provided.  The host said she would clean the carpet (again), was not at all friendly about it, and certainly not a hit of apology for us to have to experience this.  She did attempt to clean the carpet with a vacuum, but that didn't make a bit of difference.  They didn't offer to help us all squeeze into one room, they didn't offer to help us find another suitable arrangement, and no apology was made. Instead, I was treated like I was the one being rude, for having brought this up.  After waiting an hour for it to dry (she didn't even think to open a window!), as there was no change in the stench, we determined we had to leave. It would not be possible to stay in there without vomiting oneself.  Upon leaving, I said thank you, but we cannot stay here with the room like that.  All communications thus far had been in French.  Exasperated, I said, in English, this is neither fair nor honest...to which the chef (the host's husband?) replied, "when in France, you speak French!"    What. A. Jerk.

Hotel aux Deux Clefs

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