Name: Arkadenhotel im Kloster
Address: 1 Karmelitenplatz, Bamberg, Bamberg, Bamberg, 96049, Germany
Rating: 6

Elevator/lift

Smoke-free property

Heating

Newspapers

Garden

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Bridal suite

Non-smoking rooms

Room service

Family room

Rooms

Diet menu (on request)

Vending machine

Bottled water

Meals

Free Wi-Fi

Internet

German

English

Languages Spoken

Sun Deck

Recreation

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Rose Garden at the New Residence

Klein Venedig

Franconian Brewery Museum

E.T.A. Hoffmann Haus

Concert Hall Bamberg

Gärtner- und Häckermuseum

St. Otto Church

Nuremberg Airport

Nuremberg Castle

Albrecht Duerer House

Fembohaus City Museum

St. Sebaldus Church

Old City Hall

Nuremberg Toy Museum

Maxbrucke

Hauptmarkt

Frauenkirche

Fleischbrucke

St. Lorenz Church

Plarrer Square

German National Museum

King's Gate

Nuremberg Opera House

German National Railway Museum

Congress Centre Nuremberg

Arkadenhotel im Kloster

Bamberg

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I liked the room very much, cozy and very clean. It has an amazing view. The hotel has friendly Staff and very helpful. The Location was amazing. 5 min to the city center. 
Fast Wifi connection and TV is available at your room free of charge.
Breakfast is very good for extra charge.

Exceptional

Our room was small, but this is an old monastery and the rooms were at one time "cells" for the monks.  We did not expect a large room.  It was very clean and most adequate for two people. The bath was very clean and the room staff was very helpful. The hotel is on a hill and thee is a bit of a walk into "Old Town" but I walk with a cane and I had no problem with the hill.  Our bus from Prague was running a bit late.  I knew the check in closed at 7:00 PM so I sent an email to the reception.  I got an immediate reply telling me not to worry. They would await our arrival.  The breakfast buffet was very good with an adequate variety of breakfast foods.

Comfortable room, good location and friendly staff

This place was great. Staff was very helpful and very nice. Loved the kids. The breakfast is a buffet and it has local meats, scrambled eggs, juice,yogurt, bread etc. You will not be hungry here. We had a room that fit 4 adults a toddler and an infant. Short walk to all the major sights. 2.3km walk to train station. I would stay here again. 

Large room clean good breakfast

We were positively surprised by the hotel!
The hotel rooms are modern, but the bathrooms are on the small side which may be a problem for people with mobility issues or people of size.

The location is also great, being in the centre of town, easily accessible by car. You get a 50% discount for parking adjacent to the hotel.

Breakfast was a great value for 9€pp with a vast choice of breads, cold cuts, even salmon and prosecco if you’re so inclined.
Staff was very warm and friendly too!
Amazing value for what we’ve paid!
9/10 would recommend!

Quaint hotel, great breakfast, central but small showers

I booked a double room thru Expedia for 31 12 2019 for 169 E;
The room which was given to me did not correspond to the photo on my voucher. This hotel is composed of 2 buildings. We were given a room in the 'cheapest' building and probably one of the worst of the building : it was under the roof, small, without any phone, witn a leaking shower and with a metallic part of the shower door which did not hold and fell !. Also limited soft pillow !!!
The room we were given was worth at most 50 euros. 
I complained that I have been cheated. They told me they had the right to do whatever price they want : proof that I have been cheated !
Meanwhile I complained to an unpleasant man (at 19h20), a girl phoned (probably to the boss) and told me afterwards they had no other room available and that I could leave now without paying anything. Of course it was impossible as it was late ! The fact that I have been cheated is demonstrated by the fact that the girl told that no better room was available.

So I discourage anybody to go there ; this hotel is dishonest :

TO BE AVOIDED AT ALL COSTS !!

We arrived at this hotel, they were overbooked and despite our booking and multiple advertisements stating they are pet friendly ( including trip advisor and Fido) they denied our family entry because we had our four pound, mute and house trained dog with us.
We had travelled by car with three children for four hours. It was getting dark, the kids were hungry and tired and the staff were nothing short of callous, rude and uncaring. There were no apologies, no alternative suggestions.... The staff actually pushed past us as we stood there wondering what to do next.
Booking. Com does NOT alllow you to leave a bad review. Had we read the reviews on trip advisor which are horrendous and spot on from our perspective, we would have never booked.
Worst they took our money!!!! 
Do not book here if you have a shred of decency. Read the reviews- they left a 90 year old without a place to stay and now children. Shameful!

Avoid at all costs

Please note that if you want to stay here you must check in between the hours of 3pm and 7pm, otherwise the hotel reception closes and you cannot check in.  We arrived at 14:00 and were told our room is not ready, but that we can come back after 3pm (no mention of reception closing at 7pm for check in). There is however a small paper on on the side of the door which you do not see when walking into reception because it is in a weird spot to the left and behind you with the hours on it.  We dropped off our bags which were securely locked up for the night.  Upon returning to the hotel at 9:30 pm there were no staff present in the hotel, and no number to call to reach anyone to help.  The phone behind the locked reception door kept ringing though and our bags were securely locked away from us. We paid for another hotel and spent the night without our luggage.  Hopefully we can get some partial refund.  When I spoke to the staff about the situation they said they would talk with the manager but that it was basically my fault completely that we missed check in, even though the highly irregular hours for check in were not mentioned by any of the staff and no courtesy email or call was made to warn me we were missing check in.  The booking confirmation email does have a note at the very bottom with the check in hours but the top portion just says check in after 3pm.  
Overall I would recommend going to a real hotel with 24 hour service.  For example if you lost your key and needed to get in your room at night there is no staff available to help you.  Also if your travel delays your arrival for some reason you are paying for a non-refundable hotel room you cannot stay at. Basically it is more like a room with a curfew and not a true hotel with actual service of any kind and no staff available at night if you need help.  

Arkadenhotel im Kloster

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Location

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General

Rooms

Meals

Internet

Languages Spoken

Recreation

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Kids

Pets

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