Name: OYO 14635 Hotel Orchid
Address: Taj Nagari Phase 2, Opp; Uttar Pradesh, Agra; 282001, Agra, Agra, Agra, 282001, India
Rating: 6

Smoke-free property

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Shower/Bathtub

Shower

Toiletries

Rooms

Accessibility features

Accessibility

Breakfast

Kitchen

Meals

Free Wi-Fi

Internet

Free parking

Parking

Location

At the hotel

Room amenities

Kheria

OYO 14635 Hotel Orchid

Agra

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel was clean and tidy. There is a breakfast but we never ate it as left early for sunrise. It was what it was. Nothing special but OK to flop for 2 nights. Suited needs. Hotel staff were friendly enough and there's a shop accriss the road also a mosque. If you like getting up early!

Holiday

Double bed-single razai Dirty stained Bedsheets stained bathroom smelly glass, lots of mosquitoes,bathroom glass broken aweful tea, worst service, don’t go never recommend, fake manipulated online pics

Worst experience, nightmare

We were cheated in Delhi were a fake Travel Agency told US we couldn't sleep in Delhi so they send us by car to this horrible hotel. We already were feeling bad for having bene cheated, but so Much worse when we arrived at this Hotel in the middle of nowhere, late night, in this small and broken Road. Reception Is small and rundown, staff  very unhelpful, rooms are so bad, dirty, walls full of stains, moisty air, unhealthy, we slept with our clothes on, we didn't want even touch the sheets, room was so cold, no hot water, bathroom not to use. Avoid this horrible Hotel 

Worst place

Firstly, we asked(paid) for 2 triple occupancy and 2 dbl occupancy rooms but there was only 1 triple occupancy room when we arrived. Secondly, the room was very dirty, with damp walls and damp smell, broken washroom door, broken plugs and unhygienic bedding and bathroom. The bathroom was very dirty and poorly maintained, bad quality sanitary with no hot water in cold weather. We arrived around 11 pm and had to ask the staff for hot water, first they denied saying that it will only come in morning. Then on requesting as we were travelling since morning and wanted to get fresh, they said we will start the boiler. It took more than 20-25 minutes for the staff to check and switch on the boiler. Within these 25 minutes, the staff knocked on my door 4-5 times and came inside the washroom to check hot water, which never came. Finally, since we were so tired we had to tell him to leave. 
In the morning again there was no hot water, again when we complained they said we are switching the boiler on and it should take 10 minutes. After 10 minutes when we checked there was no response and no hot water. Finally I had to go down to complain on the reception, where they again told to wait for 5 minutes. After 5 minutes also there was no hot water. 
Overall it was a pathetic room where no one would want to stay. 0/5 in terms of hygiene, basic amenities and services. Not worth paying a single penny and this was the review of all 10 members from our group who stayed there. The hotel needs major renovation and maintenance. Refund my entire money, it was the worst experience.

WORST / unhygienic/fake positive reviews

My fully paid(including breakfast) booking was for hotel OYO 22833 Mumtaz Mahal in Agra for 9th March 2020. It got cancelled hours before check-in and a customer care executive Mr. Nitesh booked me with hotel orchid. He also told that any extra amount incurred would be adjusted by OYO as the cancellation of my initial booking was not by me but by the property.

But while checking out, i was asked to pay 979/- . The hotel was ill equipped with staff. There were no geysers and upon request, they gave heating rods! For 6 of us, they served 5 parathas in 3 plates. The tea smelled awful. The customer support was working on a resolution for almost 1.5hrs in vain. As i had to leave, i paid and checked out. I had ticekts to Taj Mahal and due to this, I got delayed by 1 hour.

I called and emailed OYO hotels multiple times but they put the call on hold for a long time before disconnecting. Emails to the customer support are reverted saying the issue was resolved where as it was not resolved. This is a clear case of false promise, harassment and cheating. Will neither recommend nor stay again with OYO.

OYO 14635 Hotel Orchid

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Meals

Internet

Parking

Policies

Check-in terms and conditions

Additional information

Payment