Name: Hotel Sandstone
Address: Near ISBT, Haridwar By Pass Road, Dehradun, Dehradun, Dehradun, 248001, India
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

Ticket assistance

Terrace

Private check-in/check-out

General

Non-smoking rooms

Soundproof rooms

Room service

Fridge

Cable TV

Locker

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Bathrobe

Linens

Slippers

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Shoe shine

Luggage storage

Wake-up service

Telephone

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Dehradun Airport

Hotel Sandstone

Dehradun

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Superb food & rooms are very clean nice place for relaxing 😎 food quality is very good...we can enjoy with our family & friends...must go with friends or family... service is good...all staff is coperative.

Extremely awesome 😎

Lady on reception at the time of checkin was Great..She finish the check in  in mins.and stay was comfortable...and very smooth checkin..one of the best stay
But need to improve the quality of food.
I ordered pasta with red sauce ..its totally sour in taste.and the milkshake needs to be better.Room was good and the amenities in the washroom was well placed
Hope stay again in the same hotel.

Best stay 

All was perfect. The staff was nice and helpful. The food was great, they have great cooks(well done Indian food- my compliments to the cooks). It exceeded our expectations, even for the breakfast. The staff speaks decent English. Very clean room. Nice bathroom. Cozy bed. They were nice and accommodated our needs. Thank you! Will visit again.

Very good

I have been to dehradun many time but recently stayed in Sandstone and was amaze to see the hospitality they provide amazing rate best food and perfect service. Keep the spirit guys well done Will definitely stay with you guys always as no other hotel can give services like you.

Best hotel in Town

I have stayed in this hotel quite a lot but I am not sure about the room’s quality. Sometime rooms are super luxurious and clean and sometine they are super dirty. Above all, staff is supportive and well mannered. Food is good but only main course. Dont try ordering anything else. They have a confused chef not knowing the difference between iced tea and black tea. Be Aware!

Sometime the service is good and sometime its bad.

I stayed here with family. This is a very overpriced hotel, basis room quality and service quality. We left dissatisfied.

This hotel is located next to the Cygnet hotel which is far superior at a lesser price.

The hotel has no restaurant. We had to go to the Cygnet hotel next door for our dinner.

The lift is small. The room is small. The bed linen and towels require improvement. Room cleanliness requires improvement. Storage space for luggage and clothes is inadequate.

We paid for breakfast included room, but what we got at 8.00 am were only 3 triangles of bread-butter sandwiches for TWO persons, a couple of eggs for each person and a cup each of substandard tea /coffee. Our prior request for fruits was turned down.

The window looked into the hotel next door and we couldn't open the curtains for reasons of privacy.

The lift malfunctioned many times.

The staff were indifferent. There seemed to be no supervision or management. The staff do what they please.

Not at all recommended.

Sad experience at Hotel Sandstone Dehradun

This is a new hotel so rooms are big and spacious. 

But the service is really bad. Imagine this, the cup I used for tea is not cleaned or replaced when my room is cleaned. Similarly, toiletries are not replaced. 

My shower was not working, so while going to office I informed the front office desk. When I came back, there was someone else in the front desk and that person was not aware of the issue. So after 12 hours no one bothered to look into issue. 

So as I said earlier, the rooms are big but service is not really up to the mark.

Poor service quality

I have visited this property on yesterday. First of all, we were reaching earlier so we thought of calling hotel to check if they can provide us an early check in. We had a word with the hotel and the owner said it can be done but we might have to wait for 15 to 20 mins to get the room ready, so we were okay with it.
When we reached the hotel, all the staff was sleeping and when we tried to ask them about the room, the worst part was they had no communication about the same.
We waited there for almost 1 hour 30 minutes for our room to get ready.

The room was okay. Not great cleaning was not done properly.

Then breakfast was pathetic. There were cockroches over the table and the spread for breakfast was nothing just 3 items in total.

Final icing on the cake, we received a call from another guy sitting at the reception that as we checked in earlier, we have to pay an early check in fee for which we were not even informed. I dont understand these guys have no cordination among each other. 

We argued about the same and didnt pay the fee.

So people who are looking to spend some time in dehradun and want the hotel near the market, then dont go for this hotel as it is pretty far from all the markets. 
It is nearby to the bus stand approx 600 mtr and railway station approx 5kms.

Will not visit again

Poorest service,stinky rooms,dirty blankets with stains,no toilet or tissue paper ,used towels.charged extra for couples staying in one room.no manager to talk about and also for each service multiple requests.no one paying heed to customer problem.dirtiest and pathetic service.

Hotel Sandstone

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Tourist services

Parking

Pool and beach

Business

Pets

Policies

Check-in terms and conditions

Additional information

Payment