Name: Hotel Palanisamy
Address: 468 Mahatma Ganghi Road, Next to New Medical Centre, Pondicherry 605001, Pondicherry, Pondicherry, Pondicherry, 605001, India
Rating: 4

24-hour reception

General

Free parking

Parking

Location

At the hotel

Puducherry Airport

Hotel Palanisamy

Pondicherry

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

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18-beds

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2-beds

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3-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

First day in Pondicherry and we were looking for somewhere to get some food and a drink. Found this place and went up to the roof terrace bar to catch the breeze and the view. Staff were very friendly and helpful and the food menu seemed quite extensive. Food quality wasn’t great but the was plenty of it and it was inexpensive. Drinks were great value and overall we enjoyed the whole experience, would definitely go back. 

India 2019

We booked hotel for 5, 2 room.. They say no breakfast for 1 person as they only allow 2 in each room and billing methodology was is worst ever I seen,.. you have to pay instantly or on the same day.. Crapy service..

Pathetic Service

We(me and my wife) booked a room for 2 days at Hotel Palanisamy through cleartrip.com. When we reached hotel,we were asked to wait at lobby as the room was not cleaned. We had to wait for almost half-an-hour at lobby to get the room. The room was of terrible condition. It looked like 1950's room. COCKROACHES could be found running inside the room. Window facing the duct had no glass and it was open. MOSQUITOES were coming inside the room through that window. TOILET was of PATHETIC condition. When we asked for another room, they were reluctant. Eventhough free breakfast was mentioned in the package, they DID NOT PROVIDE FREE BREAKFAST and CHARGED separately for it. There was not even a phone in the room to contact reception. Even the TV was of terrible condition with pathetic picture quality and limited choice of channels. I advice all the tripadvisor users NEVER TO GO TO THIS TERRIBLE HOTEL!!!!!

Worst service!!!!!!

Never go to Paris Residency at any circumstances. We never got such a bitter experience from anywhere. We have been booked for a one day trip through clear trip and paid before two week also. As per that we reached there at 12.30pm and given the booked receipt ,they told us to sit on the lobby for some time, after some time one person came and told us that you have to wait upto 3.00pm. We were wondered and told them that we have already been paid from today 12.00 pm to tomorrow 12.00 pm, How can you tell like this? He replied that we waited for you upto 12.00 pm , you didnot came that is why another party has taken the room.We tried to contact with Cleartrip people but they did not attend the call. We said that we came here at 12.30pm , only half an hour late, somehow we need room, as we were too tired due to continuous journey, we are not ready to wait upto 3.00 pm angrily. He told us M.D's room is here and i will do some temporary arrangement at there, you take rest upto 3.00 pm at there and after 3.00pm one party will check out,we will shift you to there.
There was no other way for us .that is why we agreed with that, while one call came to the reception , After one person told us that we have arranged one room in another hotel , that also our property you can stay there .We agreed with that and went there by walk. When we reached there ANURAGA RESIDENCY) told us that you were sitting in the lobby that is why we called you to here, you can take rest upto 3.00 pm at here and should go back to Paris Residency. We argued with them and told that we are not ready to change the hotel , we came here only for a one day trip ,not for hotel changing. In the mean time we noticed that there is no room boy to clean the room. The person came from Paris Residency with us and his friend were cleaning the room themselves. At last we entered into the room at 2.00;pm

We found that the bathroom was too dirty but there was no other option for us and we stayed there. By the evening one person from Paris Residency came and informed us that you dont need to change the room and tomorrow morning complimentary breakfast will send from Paris Residency at 8.00pm. Next day morning we waited upto 9.00 pm , nothing came we went to site seeing and came back at 12.00pm. Our plan was to take rest up to 1.00 pm and go back, but there was no power in day time . So we returned from there at 12.15pm. They specified at the booking time "free wi-fi" , but there was no wi-fi, NO ROOM SERVICE , nothing. We never got such a bitter experience from cleartrip.

WORST HOTEL EXPERIENCE EVER.......

There is big communication gap between clear trip and hotel.
What they have committed like complement breakfast and water was not provided. No proper water fecilities inside room. I booked for a deluxe room but the room not even look like standard room. Worst fecilities, Horst receptionist. Totally waste of money.

Hotel Palanisamy

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