Name: Bintan Pearl Beach Resort
Address: Jalan Pantai Trikora Km 36, Penyengat Island, Penyengat Island, Penyengat Island, 29153, Indonesia
Rating: 8

Air conditioning

Smoking areas

Smoke-free property

Security guard

General

Room service

Fridge

Indoor Fireplace

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Rooms

Safe-deposit box

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Telephone

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Bottled water

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Free Wi-Fi

Internet

English

Chinese

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Free parking

Parking

Indoor Pool

Outdoor pool

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Beauty and wellness

Pets Not Allowed

Pets

Location

At the resort

Room amenities

Kidjang Airport

Bintan Pearl Beach Resort

Penyengat Island

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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pets-allowed

wi-fi

kitchen

Bintan Pearl Beach Resort is located about an hour drive from all the ferry terminals, during the hour journey you will see village life which is very cool and already it sets the mood for a nice and relaxing time.

Hospitality was nice and warm upon arrival, and the layout of the room is amazing - basically if you leave all curtains undrawn you will have a seaview while you shower :D Also, you are so close to the sea that you can literally hear the sea waves as you are lying on the very comfortable bed. I slept for 12 straight hours on the first night, a very much needed rest.

They have a sister resort which is Bintan Agro, a much bigger resort with more facilities. I did a 3 hour spa session there, it was really blissful and I received the pampering which was much needed. It is called Harmony Pure Honey Milk Bath treatment, which includes a jacuzzi, body scrub, aroma massage, body mask and finally a milk bath. My entire body felt so moisturized after that! I kept dozing off in the middle of the treatment but i fought really hard to stay awake hehehe

Food at their Sun Moon Kelong were fresh and delicious, prices are reasonable for Bintan's standard, and they offer frequent shuttles between both resorts to facilitate your movements. 

I would definitely recommend Bintan Pearl for an enjoyable and affordable weekend getaway

A short but amazing getaway to Bintan

We had a fantastic stay at this place. Never stayed so close to the beach. The hotel is very new and comfortable. The restaurant is predominantly Chinese but can accommodate food restrictions. The staff is very friendly and helpful. The only negative is that between 2 pm and 6 pm, bus loads of tourists from their other property come her to have tea and hang out by the pool, which makes it very crowded and noisy. Stay in your room or go for a walk in this period. The rest of the time is wonderful.

Amazing stay by the beach

Bintan Pearl is the best place to relax and unwind. Swimming pool is awesome , adjacent to the beach. The view from balcony of your room is breathtaking. Its a good place to just chill. But food is not so good. They serve local dishes and very little selection. 

Relaxing Bintan Pearl

Hidden gem in Trikora beach, located in Bintan island. That's why it is named Bintan Pearl. The room was spacious, need to furnished a little bit. The view was superb, it is facing to the beach directly. The only restaurant is D'wave. It served all day dining. All the staff were friendly, especially Adi. Big thanks to him who always cheerful and smiling. We'll definitely comeback for sure.

Stay in wonderful resort

Fell in love with the hotel the moment we alighted from the free shuttle bus. The highlight of this resort is the infinity pool, with the right angle, it’s just endless sea. 

We stayed here over the Chinese New Year period and thankfully, the resort wasn’t crowded at all. A small and secluded resort with just 16 rooms. Prior to arrival, I contact the resort via WhatsApp to arrange for the free shuttle bus. The resort is about an hour’s drive away from the ferry terminal, which we didn’t mind at all as we got to see some nice views and a little sneak peek into the local life. Check in was smooth and our room had the beautiful sea and pool view. All rooms in the resort face the sea. Staff were friendly and accommodating, acceded to most of our requests and a generous late checkout. 

However, we were disappointed with the limited food choices and most of it was Chinese food ! We wanted to have local cuisine! And there were no cocktails either, only beer. Would have loved to have a frozen margarita by the pool! And very limited and expensive Chinese food options as well. We had to go to the neighbouring resorts for our meals. Also, no water sports activities or spas available as well- we did that in the neighbouring resorts. Every afternoon, a group of PRC tourists are dropped-off for lunch and some pool time. Pool is relatively small so it might get a bit crowded. 

We also managed to catch some firecrackers and lion dance while leaving the resort. Loved everything about the resort sans the food/spa/sports option :) 

Breathtaking Views 

Stayed here for 3 nights for a short getaway with my girlfriend, resort is still quite new and hidden away which is exactly what we wanted as its really quiet during off peak season. We came at night and was greeted by a guy who doesn't smile and talk like a robot, not a very nice welcome. There is no bellboy so expect to take your luggage yourself unless they are very free, the building is only 3 storey high so not an issue for us. Welcome drink was syrup water which is extremely sweet..There is no issue with meeting the representative at the ferry terminal and everything was arrange smoothly, journey is around 1 hour from tanjung pinang ferry terminal. Edwin the guy who keep replying to guest here in TA was in the car with us but he didn't talk or smile so I presume he is there just to hitch a ride to argo beach resort.

Lobby- Hotel lobby is open air which is great, you can see the open sea and feel the sea breeze on a windy day. Lots of seating around so not an issue if you need to wait for your room, the restaurant D'Wave is located right beside the reception and serve simple food menu. I am not sure whether there is a money changer but I know they have 1 at their sister resort Bintan Argo. Swimming pool is right infront of the hotel and its quite decent, 1.2m deep so no worries for parents with kids. My only complaint is there is not really enough sun lounges at the swimming pool area, maybe they should consider putting some at the beach.

Hotel/Restaurant- There is nothing nearby, its a totally deserted area so you can only eat inside the hotel with really little variety of food or head to their sister resort which they provide free shuttle every 2 hours..I was quite surprise they only serve fried rice and mee goreng for local food...I was hoping for ayam penyet or nasi goreng etc..Breakfast is good enough as they make the effort to change some food everyday, simple with 3-4 main dish, congee, cereal, 2 fruit juice, no cappuccino or latte just normal coffee and tea like the one in Macdonald, egg station and 1 live food station which serve mee soto on first day and roti prata on another day. They actually claim they are a 4 star resort but no cappuccino or latte which is laughable to be honest..
Service is almost non-existent, nobody asked us whether we will like some coffee or water on our 3 nights stay, they just stand there and chat. Its like breakfast in Holiday Inn Express which their concept is DIY...On our departure day though service suddenly became really good, they called us and remind us about breakfast because we are the last couple in the entire resort whom hadn't appear at their breakfast so its a nice touch, they suddenly brought us coffee and the chef brought us omelette and mee soto which we didn't ask for, I know they are closing but it kind of shocked both of us..Beach is really nice to walk, sand is quite soft and water is really clear. They made the effort to clean the beach really early in the morning, really great job! By the way their rooftop bar is not ready, I remember their facebook claims that it is ready but it is not...

Room- Room is decent enough but the housekeeping never clean the jacuzzi at all which is such a waste since it face the open sea..It was so dirty that my girlfriend refuse to enter it..Infact they never really clean the balcony area, it was filled with litter and the sun lounges was extremely dirty, they do not provide any towel for the lounge, you have to get pool towel from the lobby...They only provide 2 bathing towel and 1 hand towel thats it, no bath robe which is stupid since I book a room with jacuzzi?? There is only 2 coffee cup no glass or wine glass for drinking, you have to request it..Your bathroom will be filled with insect as there is a toilet window that is half open above our sink..no idea why since they have ventilation in the bathroom itself..Bed is comfortable and the air con is strong enough, they reuse some table from Argo Beach Resort and use it for the one beside your bed, how do I know? Well there is rotten paper and letter which write Argo Beach Resort inside the drawer from the table..not good..no chairs, desk or sofa inside the room so you can't use your laptop anywhere except the balcony. Mini fridge which is empty, we don't mind since we can store drinks ourself inside but booking website claim they have mini bar lol TV is big with decent channel but you won't watch TV anyway with that view right outside your windows. 
Love the fact they have huge windows opening right outside to the beautiful sea view, its nice to wake up to that view every morning! There is no details or anything about the resort, just a room service menu and a card writing the price if you want to purchase things like blanket etc...They seem to be really afraid of people taking things home which might explain why you have to ask for simple item like glass or towel etc yourself...Rain forest shower was not working and I told the same guy that check me in he just nodded and kept quiet, perfect..I fix it myself by removing the button...Oh by the way you have to pay 10k rupiah for a small bucket of ice...a 4 star Resort? Hmm...Wifi only last 1 day and only for 1 device so we have to head down for a new code everyday on our 3 nights stay..Speed is decent enough to stream video but expect it to be slower during afternoon.

One bad thing about the resort is there seems to be ants and flies EVERYWHERE, you drop just 1 small crump of rice and you see ants swarming it in seconds...there is alot of cracks in the tiles and wall where they live...If they want to say that you are in a forest area then I am sorry, I stayed in a jungle in bali and I did not see a single insect inside my villa for an entire week...Service is also on and off, most of the staff are really friendly but there are some who just won't smile even thou I smile to them like an idiot, room service from my neighbors were not cleared for 2 nights even after they check out, its swarming with ants and flies and the whole corridor was filled with bad odour...Which is why I went down and ask them to packet my food instead of ordering room service...

Food price is decent but some prices just don't made sense, Bintan Fried Rice is 40k rupiah which is really cheap although theres not alot of ingredient inside but we ordered fries 1 night and it cost 40k rupiah as well for just a small plate...Shuttle timing to Bintan Argo seems werid, I saw alot of people from the resort heading there to eat at their famous Sun Moon restaurant, but the next shuttle timing back is only 1hour45min otherwise you have to wait for 3 hours...the journey there will take 5-10 minutes and you have to walk to the restaurant, you must either really finish your food fast or they are hoping you spend more money there while you wait longer...alot of guest from bintan pearl are stuck for around 1 1/2-2 hours after having our meal since its impossible to get on the next shuttle so early..Nice trick thou..You can spend some time in the minimart/gift shop while you wait for the shuttle back, prices are of course inflated but water is cheap:) All in all, this resort will be great maybe once they officially open? For now just don't expect high standard, relax and enjoy the really nice view and you will be fine..I paid around 150usd for 1 night on peak season and I don't think it is worth it at all since i have to DIY most of the things myself in a supposedly 4 star resort...some of the review here are by bloggers which might explain the high positive review...

Relaxing and Great View, Average Service

This is a hotel block buildingwith a pool and a view, buffet ;   catering for large group of Chinese tourists spending the time taking selfies.   Not much to do there but karaoke. Never saw anyone in the water 

No atmosphere, no relaxation  just groups of people moving from selfie points to food and bus back. I wonder whether the groups themselves stay longer than one night

Bintan Pearl Beach Resort

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