Garden Palace Hotel Surabaya

Name: Garden Palace Hotel Surabaya
Address: Jl. Yos Sudarso, 11, Surabaya, Surabaya, Surabaya, 60271, Indonesia
Rating: 0

2.1 kmfrom the city center

from 3,943 ₽

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Juanda International Airport • 13.8 km

Available rooms

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Location

Jl. Yos Sudarso, 11, Surabaya

Airports
Juanda International Airport • 13.8 km

Description of the hotel

Location

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Garden Palace Hotel Surabaya» is located in Surabaya. This hotel is located in walking distance from the city center.

At the hotel

You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a spa center and a recreation club. Guests who love doing sports will be able to enjoy a fitness center and a 24-hour gym. Swimming fans are going to enjoy a pool.

For business meetings, there is a conference hall and meeting and presentation facilities. To book an excursion, consult the tour assistance desk of the hotel. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, press, car rental, a safe-deposit box and a concierge.

The staff of the hotel speaks English.

Room amenities

Guests will find the following in the room: a shower, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms

117 rooms

What other amenities are there?

General

ATM
Shopping on site
Air conditioning
Elevator/lift
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Garden
Television in lobby
Terrace
Dryer
Reception desk

Rooms

Non-smoking rooms
Room service
Fridge
Family room
Indoor Fireplace
Smoke Detector
Cable TV
Minibar
Hairdryer
Shower/Bathtub
Shower
Wardrobe/Closet
Linens
Slippers
Safe (in room)
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Luggage storage
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage
Telephone
Ironing accessories (by request)

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Snack bar
Breakfast/lunch to go
Coffeemaker
Bottled water
Kettle

Internet

Free Wi-Fi
Free internet

Transfer

Car rental
paid for separately
Transfer services

Languages Spoken

English
Multi-language staff

Tourist services

Tour assistance

Recreation

Nightclub

Parking

Parking

Pool and beach

Swimming pool

Business

Business center
Event facilities
Fax machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
24 - hour gym

Beauty and wellness

Massage
paid for separately
Health club
Beauty services
paid for separately
Sauna
Spa
paid for separately

Kids

Family/Kid Friendly

Health and Safety Measures

Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 14:00

14:00

Check-out
Until 12:00

12:00

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Know Before You Go

No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Fees

Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
Uncovered self parking fee: IDR 60000 per day (in/out privileges)
Uncovered valet parking fee: IDR 25000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — IDR

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Recommendation technologies are used