Novotel Surabaya - Hotel & Suites

Name: Novotel Surabaya - Hotel & Suites
Address: Jalan Ngagel 173 175, 173 - 175, Surabaya, Surabaya, Surabaya, 60246, Indonesia
Rating: 7

5.5 kmfrom the city center

from 4,904 ₽

Very good

7.0

Guests noted:

Value for money
6
Location
6
Cleanliness
6

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Juanda International Airport • 10.5 km

Available rooms

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Location

Jalan Ngagel 173 175, 173 - 175, Surabaya

Airports
Juanda International Airport • 10.5 km

Description of the hotel

Location

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Novotel Surabaya - Hotel & Suites» is located in Surabaya. This hotel is located in 5 km from the city center.

At the hotel

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room and a sauna. Swimming fans are going to enjoy a pool and an outdoor pool. For business meetings, there is a business center.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

1995

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms

209 rooms

What other amenities are there?

General

Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Newspapers
Garden
Terrace

Rooms

Non-smoking rooms
Fridge
Family room
Smoke Detector
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Wardrobe/Closet
Linens
Toiletries

Accessibility

Accessibility features

Services and amenities

Luggage storage
Laundry
paid for separately
Safe-deposit box
Concierge services
Luggage storage
Telephone

Meals

Bar
Cafe
Restaurant
Kettle

Internet

Free Wi-Fi
Internet
paid for separately

Transfer

Airport transportation
paid for separately
Car rental
paid for separately

Languages Spoken

English
Multi-language staff

Parking

Parking

Pool and beach

Swimming pool
Outdoor pool
Beach/pool towels

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Beauty and wellness

Massage
paid for separately
Sauna

Kids

Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly

Pets

Pets Not Allowed

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 14:00

14:00

Check-out
Until 12:00

12:00

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: IDR 130000 for adults and IDR 65000 for children (approximately)
Airport shuttle fee: IDR 286000 per vehicle (one way)
Rollaway bed fee: IDR 210744 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — IDR

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

7.0

Very good

Based on 1113 reviews from guests around the world

Cleanliness
6
Hygiene products
Location
6
Meals
Value for money
6
Room
6
Service
6
Wi-Fi quality

Reviews

Novotel Surabaya - Hotel & Suites

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Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Recommendation technologies are used