Name: NEO+ Penang Hotel
Address: 68 Jalan Gurdwara, George Town, George Town, George Town, 10300, Malaysia
Rating: 8

24-hour reception

General

Rooms

Cafe

Restaurant

Meals

Wi-Fi

Internet

Swimming pool

Pool and beach

Event facilities

Conference Hall

Business

Sports

Location

At the hotel

Room amenities

Penang International Airport

NEO+ Penang Hotel

George Town

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Nice hotel. Top roof with pool and nice view! Small but clean room. Great breakfast. Security guys are hearthwarming. Staff is good. 
Hotel has a good location! 3 malls in walking distance! 
5stars for us. 

Great hotel with great view! 

Price ⭐️⭐️⭐️⭐️
Hotel Location - ⭐️⭐️⭐️⭐️⭐️
Hotel facilities - ⭐️⭐️⭐️⭐️ (have all basic facilities that we need)
Hotel Cleanliness - ⭐️⭐️⭐️⭐️⭐️
Staff - ⭐️⭐️⭐️⭐️⭐️ (the indian man front desk staff allowed me to early check in-really helps because i travelled with 2 kids)

Room’s condition - not too big and but not small. Still have some area to lay our 3 big lugagges. The bed was comfy. Just the hotel gave 2 pillow only. Other than that, everything was perfect.

Perfect Hotel For Family If You Want To Stay At the Heart Of Georgetown, Penang.

Excellent value hotel. Clean and  efficient. Decent location, a bit of walking to the popular city areas. Rooms are clean, comfortable, good amenities.

Located just opposite the Hin Bus Depot, a popular arts-craft-food -events venue.

Excellent car-park with lifts to lobby BUT not disabled-friendly, missing a ramp from car park to elevator (it's just a single 4-inch step but still a problem for trolleys and wheelchairs).  You can use your room key-card to enter/exit the car park multiple times until checkout (then validate your entry ticket and use to exit the car park).

Nice little cafe at the lobby with friendly staff and a singer to entertain.

A good modern hotel,decent location.

The quality of the hotel perfectly matches the price. Not the fanciest hotel, but well worth the money, with very friendly and helpfull staff. They have a great pool and the fitness room is open 24/7. Room are small, but clean.

nice hotel

I checked in on January 22nd 2023 and got a free upgrade to the suite room. Was a great experience and for sure most likely will come back to this hotel when visiting Penang in the future.

Breakfast was good, free water refill on the hall.

Great service and clean room

I've been quite a regular at Neo+ Penang since discovering it in 2016. Love everything about the hotel and my final stay pre-pandemic was 2019.

Fast forward 2022, I'm very happy that the hotel is still alive and well ...... sort of. I stayed twice this year and I notice it's getting poorer in condition. 

1. Room is nice, though more towels would be helpful. No way to call for clean up service and even when we did it took a long time for them to attend to us. 

2. Related to the cleaning service, the pool area is always out of towels. Requesting them is futile, I went to the service counter (reception) to inform - an hour later, still no towels. Called from the 25th floor, again still no towel. 

Most families are without towel so in our most recent stay the lift floor is always wet, which is disgusting and unhygienic. 

3. Lift is usually fast at this place, that's why I love it but not for the recent trip. 2 out of 3 lifts are working, and one press works for only 1 lift, the other lift works with another press. So basically people are going up and down having to stop at many "empty" (no passenger) floors because everyone's pressing both sides. 

4. Gym has little to no lights. WTH

5. On a light-hearted note - banning of revealing / thong swimwear is unnecessary. :P That's the beauty of your pool, people go to soak up the sun in whatever is comfortable and  ...... that includes many others who wear super heavy clothings as well.

Anyway, I've seen my share of tourists wearing skimpy stuff at Neo+ of which I think is totally fine by the pool. (pre C19 there were a lot of foreigners, rarely see locals) What you can do is allow people to wear as they like but caution them to cover up when occasion arises. 

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Lengthy review? Yes. Because I hope this hotel improves, and I sincerely wish my favorite hotel in Penang well as foreigners will certainly enjoy the place.

Also a huge thanks to your team for upgrading my room in the previous trip, I didn't request but they upsized the room FOC. Totally appreciate that.

Still great, though losing its charm

Average hotel in nice surroundings, centrally located close to malls and good restaurants. No towels at pool, even not after asking. Avoid this hotel if you have other options. If you decide to stay in this hotel be sure to use the safe provide in the room…

Downtown Neo

Stayed here for 3 nights mainly because of the location which is right at the central of George Town. New Lane Hawker food stalls about 10mins walk, Kimberley Durian stalls about 15mins walk and Chulia street about 20mins walk. They do have a small convenient store next to the lobby, if not good enough opposite the hotel is Gamma supermarket.

For environmental reason they have replace bottles of water with water dispenser at the hallway to your room.

Got a super deal with breakfast so we took it. With the price you paid, no complaint needed with the average breakfast they served.

They do have a roof top swimming pool but we were too busy to check that out. Hideaway bar is just behind the hotel which is a good place to chill and they have a live music on the weekend.

So overall pretty much happy with our stayed at this hotel.

Right in the central of George town

BAD:
Room smells weird. 
Door not closing properly, housekeeping came in and didn't close the door properly. When i arrived later, door was unlocked.
Housekeeping didn't clean the room properly.

GOOD:
Reception staff were nice, friendly and very helpful.
Location in great.
View from top floors is nice.

NEO+ Penang Hotel

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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General

Rooms

Meals

Internet

Pool and beach

Business

Sports

Policies

Check-in terms and conditions

Paid on the spot

Payment