Name: Mersing Beach Resort
Address: Pantai Air Papan,Pantai Mersing.johor, Pulau Besar, Pulau Besar, Pulau Besar, 86800, Malaysia
Rating: 4

Air conditioning

24-hour reception

Smoke-free property

Security guard

Garden

Terrace

General

Room service

Family room

Cable TV

Minibar

Hairdryer

Shower

Rooms

Coffee/tea for guests

Breakfast

Breakfast in the room

Meals

Internet access

Wi-Fi in the hotel

Internet

Transfer services

Transfer

English

Languages Spoken

Bike rental

Barbecue grill(s)

Recreation

Free parking

Parking

Swimming pool

Outdoor pool

Pool and beach

Meeting and presentation facilities

Business

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Room amenities

Mersing Airport

Tioman

Mersing Beach Resort

Pulau Besar

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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27-beds

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29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great location because it is near to Air Papan Beach. Dont expect too much on this resort as this is 2/3 star resort but overall everything is okay. We came with 5 adult and 1 child, the room was so spacious. I love when at least the room has big space to perform prayer. The toilet was clean and smells good. We also had a great time playing on the pool as it was quite big. But sadly, as there were not so many people on the resort due to weekdays, the resort was very dark at night. I was expected maybe there were some lights around the pool.

Spacious room

However, they do not capitalise on it. They have awesome beachfront nearby, nice views, clean rooms. What they need are some upgrade, maintenance, upkeep for garden and swimming pool, welcoming reception area, nice restaurant and customer service training for the staff - I,  for sure would come again and recommend it to my friends

It has the ingredients of a Superb Beach Resort

Bad experience when staying one night at this resort when a group of people or family calebrate their festival with loud sound of music, dancing, shouting, fireworks until early morning at the resort without respect to other visitor. The resort management too soft and no action taken as to limit their celebration.

Guest not respect to other hotel visitor

I booked sea view rooms but did not get sea view. The staff informed me that the rooms are facing the sea but was block by another building, so there is actually no sea view for the sea view rooms here. The swimming pool was not properly maintained. A lot of broken tiles on the pool's floor. All of my kids have small cuts on their hands due to sharp edge of the pool slide. No restaurant. Service is not efficient. You have to inform them few times just to clear the trash.

Room is not as advertised

Hotel is pricey. Limited facilities and not clean. Stayed during Hari Raya holidays. Beach area ok only cos waste water run down to beach area and certain part sand is grey in color. Not sure if neighbor hotels are better.

2 days 1 night

This resort does not deserve to be called a resort. Everything is poor. From the room itself,broken walls,broken ceilings,a/c not working,very poor amenities,cups and glasses given seems to me they have never washed. Overly priced for a lousy resort.Highly not recommended. Better go to a budget hotel which is new and much more cheaper.

Lousiest resort ever

It was about 5 years ago we discovered this gem. After 5 years, we are disappointed this place has gotten worse. It had expanded but it is no longer as nice. It was better when it was almost like a boutique resort hotel. Now it has lost its charm, poor maintenance, dilapidated rooms, and so many awful disgusting things to review about. We would not be coming here again.

Won't be Coming Again

Usually expectations are made by the price one pays. At 320rm per room (Seaview Family Rm), we expected a 4 star resort but got a 1 star experience. 

2 good points first. Our room had great views of the lovely Air Papan Beach. It was spacious, taking 5 people comfortably.

That's about it. Very run down resort that have seen better days 10 years ago. Even the wooden balcony panels have rotted through and collapsed when we checked in. 

Rooms were not cleaned properly and had mozzies, biting me thru the nite. Fridge wàs dirty. Paint peeling.

Staff were very untrained and were more suited to run a 50rm kampong chalet rather than a 300rm one. They were friendly though but did not seem to know which room worked or didnt.

The pool looked cleaned but we didnt try it.

But the biggest disappointment must be the complimentary breakfast. Bought straight from some roadside vendor, the Nasi Lemak was obviously the most basic offered.  Rice. Half egg. Miserable piece of cucumber. At most, 1.50rm per packet.

The kindest thing we could say is its better than camping but at 320rm, we should have camped at the beautiful beach.

Such a waste considering its beautiful location. Disappointed and should be taken off the list of hotels offèred by Booking.com.

Where can I get a refund?  Lol

Mersing Beach Resort

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