Captain Rogelio Castillo National Airport • 52.3 km
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Location
Blvd Bernardo Quintana 4050, Queretaro
Airports
Queretaro Intercontinental Airport • 1.8 km
Captain Rogelio Castillo National Airport • 52.3 km
Description of the hotel
Location
Want to take a rest and explore the city? Hotel «Grand Fiesta Americana Queretaro» is located in Queretaro. This hotel is located in 3 km from the city center.
At the hotel
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, there’s a parking zone. The beauty and wellness services: a doctor. Sports fans will be able to enjoy a fitness center and a gym. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.
For business meetings, there is a business center and event facilities. The tour assistance desk of the hotel will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, a safe-deposit box and a concierge.
The staff of the hotel will be happy to talk to you in English and Spanish.
Room amenities
Guests will find the following in the room: an alarm clock, a shower, a mini-bar and a bathrobe. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Year of construction
2003
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
173 rooms • 5 floors
Services and amenities
Popular
Free Internet
Parking
Suitable for children
Swimming Pool
Fitness centre
General
Air conditioning
Elevator/lift
Smoke-free property
Security guard
Gift shop
Garden
Television in lobby
Terrace
Express check-out
Fire Extinguisher
All Spaces Non-Smoking (public and private)
Reception desk
Electric car charging
Rooms
Room service
Family room
Smoke Detector
Cable TV
Minibar
Hairdryer
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Alarm clock
Toiletries
Accessibility
Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant
Services and amenities
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Wake-up service
Telephone
Meals
Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Snack bar
Bottled water
Internet
Free Wi-Fi
Languages Spoken
Spanish
English
Multi-language staff
Tourist services
Tour assistance
Parking
Offsite parking reservations required
Pool and beach
Swimming pool
Outdoor pool
Business
Business center
Event facilities
Meeting and presentation facilities
Conference Hall
Sports
Fitness facilities
Gym
Beauty and wellness
Doctor
First Aid Kit
Kids
Children's playground
Children swimming pool
Health and Safety Measures
Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19
Conditions of accommodation
Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Pets
Any pets are allowed
1600 MXN per each pet for the entire period of stay
Conditions of accommodation
Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Pets
Any pets are allowed
1600 MXN per each pet for the entire period of stay
Additional information
No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Payment
In the hotel
In cash in the currency of the hotel — MXN
By card
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru