Captain Rogelio Castillo National Airport • 52.3 km
What else is nearby?
Available rooms
Enter your dates of travel and we will display the current prices
No dates selected
If you don't know the specific dates yet, select approximate dates to see the price estimates.
Location
5 de Mayo; 117, Queretaro
Airports
Queretaro Intercontinental Airport • 700 m
Captain Rogelio Castillo National Airport • 52.3 km
Description of the hotel
Location
Here, you’ll be enjoying yourself all the time. Resort «Doña Urraca Hotel & Spa» is located in Queretaro. This resort is located in walking distance from the city center.
At the resort
You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone.
The beauty and wellness services: a massage room. Swimming fans are going to enjoy a pool and an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the resort offers to its guests: a laundry, private check-in and check-out, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English and Spanish.
Room amenities
Guests will find the following in the room: a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
24 rooms • 3 floors
Services and amenities
Popular
Free Internet
Transfer
Parking
Suitable for children
Swimming Pool
General
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Express check-in/check-out
Garden
Terrace
Private check-in/check-out
All Spaces Non-Smoking (public and private)
Rooms
Bridal suite
Non-smoking rooms
Room service
VIP room amenities
Cable TV
Minibar
Hairdryer
Flat-screen TV
Wardrobe/Closet
Slippers
Toiletries
Accessibility
Accessibility features
Services and amenities
Iron and board
Laundry
charged separately
Safe-deposit box
Concierge services
Luggage storage
Wake-up service
Telephone
Meals
Bar
Breakfast
Breakfast in the room
Restaurant
Coffeemaker
Internet
Free Wi-Fi
Transfer
Airport transportation
charged separately
Car rental
charged separately
Transfer services
Languages Spoken
Spanish
English
Tourist services
Tour assistance
Recreation
Free bicycle rental
Sun Deck
Parking
Free parking nearby
Free Parking on Premises
Pool and beach
Swimming pool
Outdoor pool
Beach facilities
Beach/pool towels
Business
Event facilities
Fax and copy machine
Beauty and wellness
Massage
charged separately
Kids
Babysitting and childcare
Pets
Pets Not Allowed
Conditions of accommodation
Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Conditions of accommodation
Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Additional information
Know Before You Go
Pool access available from 8 AM to 8 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between MXN 120 and MXN 250 per person (approximately)
Pet fee: MXN 33 per pet, per day
Late check-out fee: MXN 250 (subject to availability)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and Closures The property will be renovating from 01 March 2019 to 31 March 2019 (completion date subject to change). The following areas are affected:
Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Payment
In the hotel
In cash in the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru