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Location
Carretera Tulum Ruinas Boca Paila kilometro 8.3 parcela 1207 Ejido Jose Ma Pino Suarez, 77789 Tulum, Mexico, Tulum
Places of interest
Xel-Ha Water Park • 22.2 km
Coba Ruins • 47.6 km
Xcaret Eco Theme Park • 59.9 km
Airports
Tulum International Airport • 9.4 km
Felipe Carrillo Puerto Airport • 20.3 km
What other amenities are there?
General
ATM
Air conditioning
Garden
Television in lobby
Terrace
Private check-in/check-out
Rooms
Non-smoking rooms
Family room
Services and amenities
Laundry
paid for separately
Safe-deposit box
Concierge services
Luggage storage
Meals
Common kitchen
Internet
Free Wi-Fi
Wi-Fi
Internet access
Free internet
In-room internet
Transfer
Airport transportation
paid for separately
Airport transportation
Airport transportation
Airport transportation - pickup
paid for separately
Airport transportation - drop-off
paid for separately
Tourist services
Tour assistance
Recreation
Barbecue grill(s)
Parking
Free parking
Parking
Free parking nearby
Parking nearby
Sports
Cycling
Beauty and wellness
Massage
paid for separately
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Know Before You Go
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Airport shuttle fee: MXN 3600.00 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Payment
In the hotel
In cash
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru