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Location
N.8 Calle Sagitario Ote., Tulum
Places of interest
Xel-Ha Water Park • 15.8 km
Coba Ruins • 41.8 km
Xcaret Eco Theme Park • 53.8 km
Airports
Tulum International Airport • 2.6 km
Felipe Carrillo Puerto Airport • 20.9 km
Description of the hotel
Location
Want to save money while travelling? It’s easy! Hotel «Los Arcos Hotel - Tulum» is located in Tulum. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.
At the hotel
Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone for free. Want to have an excursion? Consult the tour assistance desk of the hotel. There are other services available for the guests of the hotel. For example, a concierge.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms
17 rooms
What other amenities are there?
General
24-hour reception
Smoke-free property
Ticket assistance
Garden
Express check-in
No elevators
Accessibility
Accessibility features
Wheelchair Accessible
Services and amenities
Concierge services
Internet
Free Wi-Fi
Tourist services
Tour assistance
Recreation
Sun Deck
Parking
Free parking
Kids
Children swimming pool
Pets
Pets Not Allowed
Health and Safety Measures
Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Pool access available from 8:00 AM to 10:00 PM.
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Payment
In the hotel
In cash
By bank card
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru