Name: Los Portales Hotel
Address: Avenida Raymondi 903, Huaraz, Huaraz, Huaraz, Huaraz, Peru
Rating: 7

24-hour reception

Smoke-free property

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Indoor Fireplace

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

Free parking

Parking

Business center

Event facilities

Fax and copy machine

Conference Hall

Business

Sports

Beauty services

Beauty and wellness

Playroom

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

German Arias Graziani Airport

Los Portales Hotel

Huaraz

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There is a gym that guests are able to use free of charge as well as a pool table and basketball court which doubles as a squash court. As well as car parking if you’re traveling with a car or bike. 

The rooms are simple but comfortable and all have cable TV and a private bathroom. There was a window in the bathroom but there wasn’t any problems regarding privacy and there was hot water but you need to let it run for a few minutes for it to be really hot. Plus it depends on the temperature of the thermostat… ask at the reception if you’ve waiting a while and it’s still cold. They’ll be more than happy to add some extra wood to the fire and in about an hour you’ll have a hot shower.

The manager spoke really good English and was very helpful and friendly, the rest of the staff were also fine but the manager was the only one who spoke English. 

The room came with a free breakfast which was fine, the coffee was really good, Peruvians don’t drink coffee that strong so ask for it a bit stronger if you do. 

I recently stayed here for a few days and had a very pleasant stay while enjoying the amazing soundings Huaraz has to offer.

For the price you're not going to get a lot better in Huaraz

Good price - hot water, breakfast included, plenty of blankets to keep you warm
 Good location - about 3 locks from the "cool" places to eat and book tours.
 Staff is friendly and helpful.
 It's a little old fashioned - dark wood and a "gloomy" atmosphere, but over all - well, I stayed thee twice. I'd stay again if I went back to Huaraz.

Los Portales Hotel -Tound to Beat the price and Location

I stayed in this hotel in 2012, and was back again recently, so I thought I'd give an updated review of this property. 

Hot water in the showers was greatly improved since my last visit. Also, the water pressure was great. I don't know what they did to make this better, but the cold, barely trickling water that we had in 2012 was a thing of the past. In fact, I almost got scalded more than once on this trip. Sometimes the shower does have to run for a few minutes, so don't be surprised about that.

The addition of an English-speaking employee at the front desk was a huge help. As on my last trip, we were traveling as a large group of 16, so being able to communicate better with desk staff was very helpful to our team.

Other Pros:
-The hotel was able to store some of our luggage while we trekked in the mountains. 
- Most rooms were spacious enough to accommodate people and luggage well enough.
- Cable TVs in most (or all) rooms.
- Breakfast is included. It's not grandiose, but sufficient enough to fill your belly.
- Generous lobby space is helpful for large groups.
- Generally clean throughout.
- Secure parking lot for those with cars.
- Wi-fi access, and it was pretty good most of the time.
- Computer in the lobby for guest use.
- Easy walking distance to the Plaza, shopping, and food. Also close to the bus station.

Cons:
- Noisy. Street noise is bad if your room faces that direction. Also, you can hear easily from one room to the next. It's worse for some rooms than others.
- It's cold in the lobby. Always. They have a fireplace in there, but we never experienced it in use.
- Hallways are dark. There are some motion lights.

Overall, I felt that this hotel was a bit better from my previous stay. As I stated in my 2012 review, though, this is not a typical American hotel. Put those expectations aside and you'll be fine. This hotel is perfectly adequate, clean and comfortable. It's not a Marriott or Hilton, and you won't find that type of place anywhere in Huarez (or most of Peru, I'd wager).

I'd stay here again, for sure.

Better than the last time!

Stayed in Los Portales 3 nights with my family. I would say it was OK. The staff was friendly and the rooms were spatious. There was always hot water available. And the breakfast (which was included) was ok.

However, the lighting was poor on our rooms and you could hear noises from other rooms. Also, you could perceive a strong smell of food (probably from the kitchen) at times. 

The parking space was a bit of an issue. If you wanted to leave early, you had to wake all the guests that had parked behind your car. 

I would probably not go back to Los Portales if in Huaraz. I believe I could find a better place for the same price.

Average

Other reviewers of Los Portales have tended to compare this hotel with hotels in the United States.  This approach is not entirely unreasonable but perhaps not entirely just either.  Since American-style hotels do not exist in Huaraz, it would be better, in this reviewer’s opinion, to compare Los Portales to the other hostales in Huaraz.  In doing so, it’s really not bad.  Not great, but not bad either.
  
Pros:
• The rooms are fairly clean and modern
• Most of the hotel staff is knowledgeable and helpful.
• A restaurant offering room service is located on the first floor; the free continental breakfast (which is merely typical) includes coffee or tea, bread and strawberry jam, and your choice of scrambled eggs or fruit salad with yogurt.  Other items are available at a nominal cost.
• An enclosed, secure parking area is available for visitors with vehicles
• Rooms include a private bathroom with toilet seats and warmish water. (Hot water, 24/7 is not commonly found in hotels of this kind in Peru.)  The beds are comfortable and the pillows are soft.
• The location is convenient for most pedestrians.  Popular nearby attractions include Café Andino, BB Pizza, and the Cruz del Sur bus station as well as Avenida Luzuriaga and the plaza de armas.

Cons:
• The halls of Los Portales are rather dark but motion-detecting lights do exist.  (This feature is not uncommon in mid-range Peruvian hotels.)
• Street noise penetrates well into the interior of the building.  Guests should avoid the rooms on the street but the sound of moto-taxis tooting their horns all night long (why do they do that?) can be heard in most of the rooms.
• As is common in many Peruvian hotels, the rooms lack privacy.  Bathrooms frequently have windows (with clear not frosted glass) facing a shared air shaft.  These windows, though relatively high in the wall, do no offer much privacy, either of sight or sound.
• Many rooms have carpeted floors.  Carpets are not a good idea in this climate; people with allergies might choose to avoid this hotel for this reason.

To conclude, this hotel, for the price, isn’t at all bad.  In fact, it’s probably one of the nicer hotels in Huaraz.  The family who operates the facility has been in the hotel management business for years and does a good job by Peruvian mountain standards.  A word of caution to my fellow Americans: In Latin America it is not assumed that the customer is always right.  If you expect an American experience you’re bound to be disappointed.  Please be reasonable in your requests (you don’t need a clean towel every day and perhaps, if you’re only going to be there for a week, you can manage without your special diet). Above all else, don’t be an “Ugly American”, especially if you’re in Huaraz for religious reasons; truly your actions will speaker louder than words about Christianity, or whatever religion to which you may belong.

Los Portales Hotel

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Location

Description of the hotel

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General

Rooms

Accessibility

Services and amenities

Meals

Internet

Tourist services

Parking

Business

Sports

Beauty and wellness

Kids

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