Name: Royal Castle Center
Address: 5/6 Straszewskiego, Krakow, Krakow, Krakow, 31-101, Poland
Rating: 3

24-hour reception

Heating

Private check-in/check-out

General

Family room

Locker

Wardrobe/Closet

Linens

Rooms

Safe-deposit box

Luggage storage

Services and amenities

Common kitchen

Meals

Free Wi-Fi

Internet

English

Polish

Languages Spoken

No parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

City Centre

Wawel Castle

Planty

Smok Wawelski Statue

Manggha Museum of Japanese Art and Technology

Town Hall Tower

Cloth Hall

St. Mary's Basilica

Main Market Square

Historical Museum of Krakow

National Museum

Old Synagogue

Florian's Gate

Krakow Barbican

Jordan Park

Krakow Central Railway Station

Oskar Schindler Factory

Kosciuszko Mound

Polish Aviation Museum

Krakow Aquapark

Krakow John Paul II International Airport

St. Stephen's Church

University of Silesia

Altus Tower

Cathedral of Christ the King

Silesian Theatre

Silesian Museum

Spodek

Kosciuszko Park

Parachute Tower Katowice

Silesian Philharmonic

Goldstein Palace

Royal Castle Center

Krakow

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

14 of us stayed here for a stag do so didn’t want anything special. However, some small improvements would make a big difference! The first point would be that the hotel sign outside doesn’t even say Royal Castle Centre... It’s called something else so it’s very misleading and can make it to difficult to find. Most of the taxis didn’t have a clue were it was. Secondly when we got there we had to phone them the come and open up as there wasn’t anyone there. This was about 6pm and about -8 and had to stand outside for about 20 minutes. 

Once we got Inside the rooms were clean and were there plenty of showers etc. There was a well equipped kitchen but we didn’t use it. Another basic issue was there was 1 toilet roll for the whole hostel...when we asked for some the lady had to go to the shop to buy some! 

A few tweaks and some more staff, rather than 1 person, I think the hostel would be a lot more popular. If you want basic and cheap you can’t really go wrong for the money and the hostel is in a good location about a 10 minute walk to the square. 

Stag Do

I have traveled throughout Europe all my life and been to many, many hostels. This one is definitely the worst one I have ever been. 

Firstly - if only someone manages to go through the main gate to the house - can enter the hostel and stay there. It is not safe. In theory, any homeless person could easily sneak in and live there for a while. 

Secondly - the owners (or people who run it) are NEVER there. Like NEVER! I came back one night after the neighbours from the building let me in and there was a disabled woman who stayed in the kitchen for the entire night because since she arrived no one turned up. She left at 5 am looking for another place. On my arrival, there was a group of Italians who were waiting for two hours to be accommodated.

Whey they turned up, the guys who run it, they looked like heroin addicts. The guy was super skinny and very nervous and picking his nose all the time when talking to me and mumbling. To add insult to the injury - it turned out that he lived there, in the same room as I did, the bed above me. He was playing rap music on full volume of his mobile from the very morning waking up everyone in the room. Yes, the guy who is in charge of the place.

The only person who was able to take payments was never there. Their card terminal has 'just broken' and they had no change to give. 

No soap in soap dispensers. No toilet paper in the toilets.
Lockers for valuables were broken.

Also - they claim to be 24/7 but it was next to impossible to get back in at night after a night out. on the last day, they told me there was an access code, but forgot to tell me this earlier.

And also - the breakfast - there was nothing for vegetarians, excluding bread and olives.

Two stars because of the location, which was good.

Krakow has a multitude of good hostels. Go elsewhere.

Don't! Just don't!

This hostel is very basic. There were only two in the part of the hostel we stayed in; this was for ~30 people. The showers are modern. 
The location is excellent and you are 5 minutes walk from all the main sites.
It was just extremely basic, service was non-existent.

Basic, great location

This is the worst "hostel" I have ever stayed in. First it is listed on booking.com as "Royal Castle Centre" but on google is is listed as "Hostel Pod Wawelem", which we only found out after we had to phone them (yes an international call) because we were unable to find them. We arrived and even though we had called them 10 minutes before there was no one at reception, we had to call them again. Then we were taken to our room, we had booked a double room, they put us in a twin room and when we told them we had booked a double the man said "it is a double room, there are 2 beds you can push them together we don't mind", we wouldn't have minded getting a twin room if it had been advertised as this. Their card machine wasn't working so he told us to take cash out and pay them in the morning, which we did, we went to pay at the reception the next morning and they had already taken the money from our bank, so we had extra cash we didn't need, we were only staying in Poland 2 nights. The walls were so thin, we were on the 3rd floor and could hear people coming in the front door. This "hostel" is basically a bunch of apartments that share the same stairwell. We had asked if we could leave our bags at reception on the day we checked out as we had a day trip and they said it was fine. We went to check out and there was no one at reception so again we had to call them. They said they would be 10 minutes. We waited 15 minutes and still no one. So we called them again only to have our calls rejected multiple times. We had to leave our bags with the cleaning lady who only spoke Russian, and told us that there is no one at reception until 2pm (check out was 11am), luckily for us I speak Russian but other people visiting may not. We had to leave our bags in someone else's dormitory in lockers that did not lock. There is no security, someone was trying to get into our room at 4am. This was not worth the 100ZL/£20 that we paid to stay here. I would have rather slept outside in a tent, we would have had better a better sleep and more security, this place is awful.

Royal Castle Center

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Parking

Pool and beach

Kids

Pets

Policies

Check-in terms and conditions

Payment