Vnukovo Village Park Hotel Kartmazovo
from 3,505 ₽
- Photos of the hotel42
- Guests' photos6
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Filatov Lug • 1.8 km
- Salarievo • 2.0 km
- Rumyantsevo • 3.6 km
- Vnukovo Airport • 6.6 km
- MSU Main Building • 12.9 km
Available rooms
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Location
Kartamazovo village, Kievskaya Street, 4, Kartmazovo
- Places of interest
- MSU Main Building • 12.9 km
- Moscow City • 17.3 km
- Gorky Park • 17.9 km
- Pushkin Museum • 19.7 km
- ZIL Culture Center • 19.9 km
- State Tretyakov Gallery • 19.9 km
- Moscow Kremlin • 20.1 km
- Saint Basil's Cathedral • 20.9 km
- Red Square • 20.9 km
- Bolshoi Theatre • 21.3 km
- Airports
- Sheremetyevo International Airport • 39.1 km
- Moscow Domodedovo Airport • 38.3 km
- Zhukovsky International Airport • 47.4 km
- Vnukovo Airport • 6.6 km
- Subway
- Rumyantsevo • 3.6 km
- Salarievo • 2.0 km
- Filatov Lug • 1.8 km
What other amenities are there?
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Early check-in
- Late check-out
- Private check-in/check-out
- Dryer
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Smoking allowed in bedrooms
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
Services and amenities
- Iron and board
- Ironing
paid for separately
- Laundry
paid for separately
- Concierge services
- Shoe shine
paid for separately
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Full board rates available
- Half board rates available
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Poolside bar
- Packed Lunches
Internet
- Free Wi-Fi
- Free internet
Transfer
- Shuttle
paid for separately
Languages Spoken
- Russian
- English
Recreation
- Barbecue grill(s)
- Billiards
- Karaoke
- Hiking
- Picnic area
- Entertainment
- Suitable for Events
- Barbeque
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
- Water fun
- Beach/pool towels
- Heated swimming pool
Business
- Business center
- Photocopy machines
- Event facilities
- Conference Hall
Sports
- Darts
- Table Tennis
- Fitness facilities
- Gym
- Baths
- Solarium
paid for separately
- Massage
paid for separately
- Sauna
- Spa
paid for separately
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
Pets
- Pets allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Individually packaged food
Policies
Check-in terms and conditions
| Check-in |
|---|
| 14:00 – 00:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Deposit type | Price |
|---|---|
| - | 3000 RUB per guest for the entire period of stay |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | Must be clarified on the spot |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 1000 RUB per guest per night |
| Availability | Price |
|---|---|
| Any pets are allowed | 1000 RUB per room for the entire period of stay |
Visa information
| If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel. |
Additional information
Russian citizens must have an original Russian passport upon arrival. The hotel consists of two buildings: the main and an additional one. There is a restaurant and a SPA in the main building. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RUB |    |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
leisure, solo
June 2019
Superior room (single room), 1 night
June 2019What was bad
there is no air conditioning in the room
leisure, couple
May 2022
Standard Double room (full double bed), 2 nights
May 2022Wi-Fi review:there was Wi-Fi but it was slowWhat was good
The room was okay, nice mirrors, swimming and fitness room was good
What was bad
The meals were affordable but not so good
Very bad service
Dear Kantumoya Derrick! Thank you for your feedback! At the moment, the hotel is under renovation, we have already updated the menu, the restaurant staff, the rooms and the interior of the hotel are in the process of improvement. We will look forward to seeing you again, and hope to meet your expectations in the future. Sincerely, the Vnukovo Village team.
leisure, couple
July 2022
Standard Double room (full double bed), 1 night
July 2022Wi-Fi review:Wi-Fi was fast, no issuesWhat was bad
There were just cakes, no meals.
After 9pm they don’t answer calls. The phone in the room doesn’t work.
leisure, solo
May 2024
Superior Double room (full double bed) (king size bed), 4 nights
May 2024Wi-Fi review:Wi-Fi was fast, no issuesleisure, solo
Cleanliness
3
Location
4
Value for money
4
Service
3
Room
3
Meals
3
Уважаемая Eva,
Мы искренне благодарим Вас за оставленную оценку нашего отеля Внуково Вилладж Парк Отель Картмазово. Мы очень сожалеем, что Ваше пребывание у нас не соответствовало Вашим ожиданиям и получило низкую оценку.
Мы всегда стремимся обеспечить нашим гостям комфортное и приятное пребывание, поэтому Ваш отзыв очень важен для нас. Мы принимаем к сведению Ваши комментарии и обязательно рассмотрим возможные улучшения в нашей работе.
Если Вы готовы, мы будем благодарны, если Вы поделитесь более подробной информацией о том, что не устроило Вас в нашем отеле. Это поможет нам понять, где мы можем сделать улучшения и как исправить ситуацию.
Мы надеемся на возможность исправить свои ошибки и предоставить Вам лучший опыт пребывания в будущем. Если у Вас есть какие-либо вопросы или комментарии, пожалуйста, не стесняйтесь обращаться к нам. Мы всегда готовы выслушать и помочь.
С наилучшими пожеланиями,
Администрация Внуково Вилладж Парк Отель Картмазово
leisure, couple
September 2022
Standard Double room (full double bed), 1 night
September 2022Wi-Fi review:there was Wi-Fi but it was slowWhat was good
Nothing
What was bad
Cash on deposit at the reception and not returned - the envelope with my money was empty
my money was stolen by staff
Everything tastes bad
noisy room
They demand money for a deposit and then do not return
leisure, company
September 2024
Standard Double room (twin beds), 1 night
September 2024leisure, company
Cleanliness
2
Location
2
Value for money
2
Service
2
Room
2
Meals
Уважаемый Hassan,
Благодарим Вас за то, что поделились своим отзывом о пребывании в Внуково Вилладж Парк Отель Картмазово. Мы искренне сожалеем, что Ваш опыт в нашем отеле оказался настолько неудовлетворительным и привел к низкой оценке — 2/10.
Мы стремимся предоставлять нашим гостям высокий уровень сервиса и комфорта, и нам искренне жаль, что в Вашем случае мы не смогли этого достичь.
Мы надеемся, что Вы дадите нам еще один шанс продемонстрировать улучшения и предоставить Вам более комфортное и приятное пребывание в будущем.
С уважением,
Администрация Внуково Вилладж Парк Отель Картмазово
leisure, company
June 2024
Superior Double room (twin beds), 3 nights
June 2024What was good
nothing
What was bad
Very sad.
No. 1 Two backpacks were lost in the luggage storage. The front desk did not deal with it. They said that the relevant personnel were off work and the hotel manager did not go to work at night.
No.2 I stored my luggage and asked the front desk to place it in the luggage room. It has not been processed for 12 hours. I had to rush twice before placing my luggage in the luggage room. The hotel is very slow to do things, and t
Dear jianguo,
Thanks for your feedback. We sincerely regret the unsatisfactory experience you had during your stay at our hotel. Let us answer each of your concerns:
Luggage storage problems
We apologize for the loss of your backpacks and the inconvenience caused by the absence of appropriate staff. We have already taken measures to improve the luggage storage service and ensure the availability of responsible staff around the clock.
Delay in baggage processing
We are sorry that you had to wait a long time for your luggage to be processed. We are reviewing our internal procedures to ensure that similar delays do not occur in the future.
Problems with booking and relocation
We apologize for the inconvenience caused by your booking and reassignment to another room. We understand that this was very disappointing and will tighten our controls on bookings to avoid similar situations. We will also provide additional training to our staff on how to interact with guests.
Flooding and hotel access
We deeply regret the flooding and inconvenience caused by your stay. We have already addressed the causes of the flooding and are working to improve infrastructure to avoid similar incidents in the future.
We appreciate your patience and understanding. Let us do our best to make your next visit comfortable and enjoyable.
Sincerely,
Administration of Vnukovo Village Park Hotel Kartmazovo
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