Russian citizens must have an original Russian passport upon arrival.
To arrange check-in, guests must contact the property in advance between 09:00 AM and 10:00 PM for check-in instructions. Contact details can be found on the booking confirmation.
Prepayment is required. After booking, a representative of the property will contact guests with information about the amount, prepayment methods and cancellation conditions.
The reception is open until 22:30, for arrivals after 21:00 it is necessary to notify a staff member in advance (during the day). For arrivals after 22:30 the accommodation is neither chargeable nor free of charge.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru