Russian citizens must have an original Russian passport upon arrival.
Please note that a prepayment is required before arrival. After booking, a hotel representative will provide information on the size, deposit methods and cancellation conditions.
Arrivals and departures after 22.00 are possible by prior agreement and at an additional cost.
A prepayment of 1 night's stay is required, free cancellation is possible up to 10 days before arrival.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru