Russian citizens must have an original Russian passport upon arrival.
Check-in is contactless. Guests should notify the hotel about the arrival time in advance and receive check-in instructions. Contact information can be found on the booking confirmation. Check-in after 9:00 PM is paid additionally.
Payment
In the hotel
In cash
In the currency of the hotel — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru