Russian citizens must have an original Russian passport upon arrival.
Check-in after 21:00 is available for an additional fee.
Accommodation of the third guest on an extra bed is paid additionally: RUB 1000.00 per day. Payment is due upon check-in.
Guests must contact the property on the day of arrival before 07:00 PM Moscow time. Contact details can be found on the booking confirmation.
Check-in during the morning and night hours is not possible.
Guests are required to pay a deposit to the maid's bank card upon check-in.
Payment
In the hotel
In cash
In the currency of the hotel — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru