Name: Gloria Al Madinah Al Fayroz Al Massi
Address: Central Area, Medina, Medina, Medina, Medina, 42311, Saudi Arabia
Rating: 5

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All Spaces Non-Smoking (public and private)

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Services and amenities

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Buffet breakfast

Cafe

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Wi-Fi

Internet

English

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Fax machine

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Badaah

Al-Masjid al-Nabawi

Mosque of Al Ghamama

Baqi Al Gharqad

Hejaz Railway Museum

Quba Mosque

Prince Mohammad Bin Abdulaziz International Airport

Gloria Al Madinah Al Fayroz Al Massi

Medina

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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5-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Horrible experience, you better sleep in the street other than staying in this trash 

Hotel manager, restaurant manager and all the staff working there are uneducated with no manners 

exclude from that (Razan and Hanady) both of them tried to their best to make our stay better , they deserve to work in a 5 stars hotel 

This trashy property should shut down

Worst stay in my whole life, made me forget that I’m in the blessed city of madina !

The only good thing abt this hotel is the location. ie its quite close to haram gate 15.
*lighting in the room and bathroom is extremely bad
* cockroaches in bathroom
* they say that hot water is available 24hrs but thats not the case.. it comes n goes whenever it wants to
* staff is pretty arrogant
*we were gone for namaaz n had not chked out by 3pm which is their chk out time..our items n bag were inside the room.. the cleaners just barged into the room.. drove our parents who are abv 80yrs old outside.. took the key.. put our bag containing our documents and passports which we had left in the room in a plastic bag n were going ahead to hand it to the reception.. 
we were shocked to reach the room and find people already cleaning it and our items accumulated in their cleaning cart...
on mentioning it to them as to how they could touch our items and bags.. they said.. this is the hotel rule.. cant do anything abt it.
Ridiculous. suppose if our other bags were open in the room, would they throw everything outside like that?? we had left shopping boxes and plastic bags in the room and thought we ll come back n chk them properly before disposing them..in case something is left behind, but these people threw all of those away.. how can the cleaners decide on what whether we would want to keep those boxes and bags or throw them??.
The reception is useless.. they dont pay heed to any complaints.. it seems they re doing us a favour by alloting a room to us 
*there are only 6 lifts for 307 rooms..one of the lifts is mostly non functional so 5.. the lobby is small and overcrowded.. during namaz hours the lift is overcrowded and you may not b able to make it in time for prayers if u leave a little before namaz time as it takes atleast 10mins to get down frm 11th flr to ground flr by lift.. Over all they made our experience pathethic beyond words...
Avoid at all cost.

Ridiculious

This is without doubt the worst hotel in madina. 

Bad staff and very very rude especially with women 
Dirty disgusting rooms and toilets 
Very bad lighting in the rooms 
Don’t eat food from the hotel even if it’s for free 
The distance to the Haram might seem attractive, but you’re better off walking a little more to avoid the worst hotel in madina. 

The managers and the owner are the same by the way. I’ve complained to the “duty manager” (Khalid) and he is useless 
I’ve even complained to the owner (abu sultan) and he is more useless. 

Just stay away from this hotel

Worst stay, seriously!

Assalamualaikum, 

The stay at Gloria Hotel was somewhat substandard. We endured the small, congested room and the below average breakfast/lunch/dinner. However, the last day it turned out quite bad when they had a spoilt pasta-hotdog for breakfast. To think my children started eating it without even realizing it went bad. I had to call and inform the staffs to check and remove it. They did not give me any remorseful response, instead, the manager told me to go take food from the international buffet (which the Arabs ate) and take food for my family. It didn't sound very ethical that only I have to take for my family, we believe we paid full price for room and boarding. 

In summary, I will never return to Gloria hotel but the shopping below the hotel was good, a mini-mart and abaya store run by some Afghanistanis. Only perk.

Stay at Gloria Hotel, Medina during our March visit

I love this hotels..
Staff very nice
Small room but clean and comfortable..
Near from Masjid Nabawi.
Will definitely stay again if have another time to come to Madinah.
Food not variable but acceptable to eat.
Overall good enough.

Nice hotels

No tea condiments, only one key per room, no iron available. Terrible staff. Beds are like rocks.

Comgested and old rooms and furniture. Pathetic breakfast.

Pls pay little extra and stay at some multinational hotel.

Worst ever stay

Room was ok but wasn't enough for 3 guests to use the bathroom because only I mean only 3 towels was given and no face towel or small towels was not provided. We were there for 4 nights. Also during the check in only one key was given for 3 person????

UMRAH

If you can skip and run...I stayed here as a part of my hajj package,  so this was not my personal choice.  The rooms are ok, the elevators are horrible and so is the buffet. The hotel was very crowded,  which is understandable because it hajj time.....but this was ridiculous.  The only good thing about this hotel was it's proximity to the masjid.....

Gloria Al Madinah Al Fayroz Al Massi

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