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December 2016
Excellent service
I stayed 3 days and the service of the staff was really good. They helped me every time I asked for even opening the coffee place only for me to have dinner there and see the city from the top roof. Special thanks to the front desk person "Yani" that was always open to help on giving information an
couple
August 2017
Budget hotel at a good location
We stayed at Hotel Laguna during a business trip at Tanjong Pinang. The hotel is in a good location within walking distance to the ferry terminal, Bestari Mall, Tanjong Pinang Walk and lots of cheap food outlets around. Hotel staff are friendly and helpful. We stayed in both superior and deluxe room
June 2017
Close to the ferry terminal
Very friendly staff at reception and the hotel restaurant. I stayed on two separate occasions and the roof top lounge was not open. The breakfast buffet was minimal, but staff were more than happy to fry up some eggs. The hotel is an easy walk to the ferry terminal.
family
February 2017
Its te tallest hotel in Tanjong pinang
The Hotel is ok, good rate and its near the ferry terminal. The staff is very friendly and helpful. It has a roof top bar. There is a Spa at 3rd floor that connect to the shopping mall that has supermarket.
February 2017
Basic room but clean enough
Everything in the room we were given was dates but there was no musty smell, which was a pleasant surprise since lots of new hotels in the region smell musty even if they are new. Attached to a 'mall' and lots of places to eat nearby. 5 minute walk max from the ferry terminal.