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January 2025
Service surpassed expectations in waterfall cafe
Ms Sara deserves the highest commendation for her professionalism and customer-centred approach. Despite having to serve many guests with one other staff on CNY 2nd day, she remains friendly, helpful, calm and welcoming. She has made our first time visit a very pleasant one. She has made your hotel
January 2025
Liza- guest staff
I did a staycation to do up some paperwork.
Liza upgraded my room and provided information and suggestions for me to bring my child next.
The room is clean and big and conducive for me to do up my reports! Thank you Liza! Appreciate it!
:)))))))))
January 2025
Supportive staff in a big hotel
Staying here on Lunar New Year with my family and the 1st impression is that the staff, LIZA, is super friendly and helpful. Many thanks for her support and hope we will have a wonderful vacation await.
The hotel is big and near Chinatown, which is a nice place.
January 2025
C/P is really high
Worth every cents and won’t regret when you choose booking with club benefits. The service is excellent. It’s our 5th time visiting Singapore, but it’s the first time staying here. Definite choosing here again. The facilities, service, accessibility….
January 2025
Wedding Tour at Furama Riverfront
Attended the Whitevellum wedding fair with my partner and was hosted by Ros and Cecilia. They were very patient and friendly with us. They made us feel very welcomed and comfortable in a new environment as it was our first time here.
Their hospitality was really superb as they went above and beyon
January 2025
ICA Dinner and Dance 2025
Cecilia is the hotel services director who helped ICA facilitate our DInner and Dance 2025. She provided excellent service throughout the preparation process, was extremely competent and patient, and answered all our questions, even on her time off. Her team is highly professional and capable. Over
January 2025
Awesome hotel
Very good service. Room is very clean. Breakfast is amazing. Yazid was super helpful. Also Hershiel and Affan are helpful. The hotel is good. One of the reason I choose is for the playground for my children and this is a great amenities for my kids
January 2025
Good service
I stayed here for 2 nights in furama . All rhe staff are very very friendly. I will come bavk again with my famiky. Thanks to Priya , Navin , Hershiel and Affan for good service……………………………………………………………………………………………………………………………………………………..
January 2025
Happy Holidays
The hotels is very big and comfortable. The space is so big. The room facilities is very good. The receptionist is very kind, they are very helpfull, very insightful, very fast respond, shoutout to Supra/Suba. Thank You so much for the kindness☺️🙏🏻
December 2024
Good service can make ppl happy whole day
Iskander , Soo Han , Sara , Kelvin ,xuan ying and Virgina … all of them good service when customer request what them need , them always treat customers for best manners.
and the hotel environment comfortable , is first choices here to stay .
Relaxing