Name: Hotel Zumalabe
Address: Bajada Puerto, 2, Mutriku, Mutriku, Mutriku, 20830, Spain
Rating: 8

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At the hotel

Alkolea Beach

El Peine de los Vientos

Palacio de Miramar

Donostia-San Sebastian Aquarium

Naval Museum

Monte Urgull

Concha Beach

San Sebastian City Hall

Plaza de La Constitucion

San Telmo Museum

San Vicente Church

Good Shepherd Cathedral of San Sebastian

Zurriola Beach

Iglesia de Begona

Bilbao Airport

Basque Museum

Plaza Miguel de Unamuno

Plaza Nueva

Bilbao City Hall

Santiago Cathedral

Arriaga Theater

Ribera Market

Zubizuri Bridge

Gran Casino Bilbao

Guggenheim Museum Bilbao

Plaza Moyua

Chavarri Palace

Bilbao Fine Arts Museum

Plaza de Toros de Vista Alegre

San Mames Stadium

San Sebastian Airport

Vitoria Airport

Vitoria Cathedral

Artium

Museo Fournier de Naipes

Palacio de Escoriaza-Esquibel

Church of San Miguel

Plaza de Espana

University of the Basque Country

Museo de Bellas Artes

Mendizorroza Stadium

Museo de Heraldica Alavesa

Hotel Zumalabe

Mutriku

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

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18-beds

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3-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel is absolutely wonderful. The owner has obviously spent a lot of money presenting this hotel. We found the hotel purely by chance touring round the Basque coast. It had a stunning view from the cliff top overlooking the harbour area. The staff were very friendly and helpful, and the hotel was spotless. Very, very nice, I recommend it most highly. I would love to stay there again.

Everything was wonderful.

My husband and I got a room with a terrace overlooking the harbor, and were pleased with that choice. Contrary to other reviews, we found it to be a very clean property. The room and bathroom were large and comfortable, the WiFi worked well, the staff was friendly (the owners even let us use the washing machine and dryer), and we were allowed to wheel our bike directly into the room for safe keeping in the evening. The breakfast was very basic, but it wasn't a problem.

Great View, Nice Room

My mum and I stayed at this hotel as a last minute get away for the weekend.
It was a perfect getaway. The hotel was great, clean, fresh and the location had amazing views. We had a balcony room and sat out each evening, it was gorgeous. The paintings on the walls in each room were amazing too.
No complaints about anything, other than wish we had of stayed longer!
The biggest downfall for us was the steep slope to get down to the water and back up to the hotel.
We plan to visit again in the summer.

Fabulous Peaceful Place

I booked this for 2 nights as a break from sightseeing while in Spain.  The hotel is lovely.  Friendly owners, cute dog and well maintained establishment.  The photos are exactly as the hotel is.  We had a beautiful room with a patio and huge picture windows overlooking the harbor.  It was stunning.  Bathroom is spacious.  The room itself is generous and quiet.  We had twin beds in our room.  The bus stop is 75m from the hotel (1st stop in the town) and walking up and down to the beach and cafes is pretty easy.  The town is quiet and seems to have mostly Spanish holiday makers in it, but everyone is friendly.  The beach is nice and is you are up for exercise many people do laps in the harbor.  Safe beach and many areas for small kids to swim safely too.

The only downside is 5€ each extra for breakfast and the slow WIFI.  Otherwise we were really happy with our stay here.

Stunning views

I’ve stayed in the hotel on 2 separate occasions.
The hotel is situated in a picturesque fishing town that serves as a backdrop that instantly gives this hotel an extra star based solely on location and views. 
The hotel in itself is small with only 6 or 7 rooms. 
Staff includes a husband and wife team and 1 room attendant. 
Breakfast is an added cost of 5 euro which consists of coffee from a machine that uses powdered milk and a few donuts/magdalenas bought from the local supermarket. 
Rooms are clean enough for a 2 star status although ageing equipment like TV’s and AC don’t work. Some cupboards won’t close fully, light switches are held on with duct tape. 
Our 1st stay was better than our 2nd stay even though I was ravaged by some sort of insect that left permanent scars on my torso because I slept on their sofa bed.
2nd stay was eventful, we arrived to a baking hot room (unseasonably warm tbf) and switched on the AC. The AC wasn’t very strong and fan was virtually non existent.
After about 30 mins of AC it started to drip from the vent up on the ceiling. These drips became drops.
We tried to switch off the AC but it was too hot so we decided to tell the manager.
The manager was apologetic but did absolutely nothing about it. We continued to use our own bucket for the drip and had to stay in the room due to previous bookings and a full hotel. 
I’d like to point out that I am not one for confrontations. I was on holiday and tried to keep positive the entire time as these things happen.
The following day they scheduled someone to fix it. He came in while we were showering after some time at the beach so we had to get out. I didn’t really care as it was a necessary evil to solve the AC issue. The gentlemen was quick enough and we returned to our room. 
2 hours later the same issue began again. It continued to drip and cause problems. 
I told the front desk and they tried to contact the repair fella to come back. During this time the entire ceiling was swollen and full of water. It was at this point that I feared for my kids’ safety and requested another room once again. 
Apparently this time around they had one available and moved us into a room that caters to those who use wheel chairs. 
More importantly it was quite and the floors weren’t slippery.
As soon as we moved room I heard a loud bang. The ceiling around the vent in the “problem” room had collapsed. 
It was at this point that the owner finally closed the room off permanently. 
This was our last night. 3 nights of which only one was normal.
That following morning during check-out they said they were sorry and gave us free breakfast. We were charged premium summer rates. 
I’m not one to look for freebies, this is their source of income and I liked them very much but to offer a guest store bought plastic wrapped croissants when you did little to nothing to make our stay bearable was very poor. 
The owners wife who also manages the hotel was frustrated as they put in the HVAC system 10 years ago at a massive cost but was surprised when I told her these systems needed to be serviced and checked regularly. 
All in all an unpleasant experience more so as my mother is from the town over and I hold the area close to my heart. I know the area well and this was very disappointing.
Pros: 
Location- can’t be beat. San Sebastián is 35 mins away and Bilbao is under an hour away. The views are incredible and the town is friendly and fun. 
Staff- Staff is friendly and does what it can considering circumstances.
Cons: 
Management- They’re hardly ever on the property even though they live on the top floor. 
Talking to the owner and you feel like he’s doing YOU a favour. 
Hotel- The hotel is an old building (to be expected) reformed from a ship building edifice, to a canary, a restaurant and finally a Hotel.
The hotel needs renovating. It’s full of mould and needs a lot of TLC.
Breakfast is also poor considering local fresh produce that is available 100ft away.

Unkept Hotel

May I start with a positive point : this hotel is really well situated, above the small port of Mutriku. We had a 4 persons' apartment with a double bed and a couch for the children. The couch was not OK. The apartment offers a lot of space.
But when we arrived, it was really dirty : the floor, the kitchen, the bathroom ... dirty and smelling badly ! We complained about this with the (male) owner, who clearly didn't understand what hygiene means, as he started to awkwardly rub over the dirtiest stains of the microwave when we drew his attention to the poor hygienic situation. We did not accept this and the owner made his Bulgarian (female) housekeeper come to clean, which she did ... but still far below any hotel standards. The next day, the cleaning was better. Just an example to show how bad it was : we found in the kitchen cabinet a glass that still was full of ashes (one of the previous renters probably had been using it as an ashtray ...). Unacceptable ! Wifi did not work ... at all ! If well run and - especially - well cleaned, this hotel could become a nice place to stay for a few nights, but as long as the hygienic standards of the owner and his housekeeper do not change radically, it is a good idea to avoid going here. Oh yes, there are 2 airco units : one stinks like hell, the other one makes noise like hell. But at least you can choose between both ...

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