Name: Högbo Pensionat Skommarsgården
Address: Jutbacksvägen 14, 81192 Sandviken, Sweden, Sandviken, Sandviken, Sandviken, 81192, Sweden
Rating: 9

Smoke-free property

Heating

Express check-in/check-out

Garden

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Soundproof rooms

Room service

Family room

Rooms

Common kitchen

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Mini golf

Hiking

Recreation

Free Parking on Premises

Parking

Business center

Fax and copy machine

Business

Cycling

Sports

Family/Kid Friendly

Kids

Ski storage

Skiing

Winter sports

Pets allowed

Pets

Location

At the hotel

Högbo Pensionat Skommarsgården

Sandviken

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have stayed at many 4 and 5 star hotels on our travels but this beautiful friendly Hotel is up there. One feels like you are in a home. A little out of Gavle but worth the effort. A real feel for Sweden. Only stayed for two night but wish it was longer. Everything you need.

Hogbo

I really don't know how to tell this story, that ended in me (age 35) and my partner (age 45) being kicked out after a modest complaint about waking up to loud noices 7 o'clock on a Sunday morning. 

First of all I'm not sure it's fair to call this establishment a hotel, maybe it's more a hostel, and maybe that's how the owners regard it too.We were let on to believe it was a tree star hotel by a booking site anyhow. The price was 1090 kronor, equivalent to a good deal at a four star hotel in Stockholm or any other large city, but quite pricey for being outside a small town in the countryside.
If your going to activities at Högbobruk, the location is good, otherwise I guess it's a bit off in the countryside.  

Upon arrival there was no one in the reception, we had to call a mobile number, the owner (must have been, it's owned by a farming family) showed up after a few minutes and checked us in. We thought his approach was somewhat strange (just a feeling) but the room he put us in was modern, large, comfortable - in short - nice. 

We were asked when we wanted breakfast and we asked when it was served, got the answer 8 am. Negociations started since we were in the neighborhood for a party. We kindly asked to have it later, and was offered 9.30. He finally agreed on 10 and we were happy. At the time we were informed the hotel was full. 
Went to the party and got home at 1.30 at night, snuck in quitely and fell asleep in very nice beds.

7 o'clock in the morning we woke up by heavy rythmical thumps that shook the room and by loud shouts. After 30 minutes my partner had had enough and got up to look what was going on. It turned out to be about ten persons having a gym class, jumping and shouting, making the buildning shake.

At ten we went for breakfast, met the owner and told him that we had som complaints about the early morning noice and hence wake up. This was not recieved in a good way, and now afterwards I still can't understand what went wrong so quickly.

The man got very angry, said that you have to count on noices in a hotel. Well yes, but maybe not 7 am on a Sunday morning, we argued - but was instantly told that the man himself had stayed in many hotels and knew that you couldn't expect quiet mornings. 

We asked him if he was aware of exactly how much noice there was in the room when a gym class was going on upstairs. His answer: How should I know, I'm not satying here. 
We asked if he was aware of that the other guests were practicing gymnastics and the answer was: How can I know what they are doing, they have rented the rooms just like you.

Then the owner said that if it didn't suit us we should immediately grab our things and leave. "Get out of here" was the words. I protested and said that I thought the situation had gotten out of hand, that we just wanted to express that we were woken by loud noices, but that that was not a reason to kick us out. 
"What do you want then!?" was the reaction to that.
"Well usually an apology and maybe a discount is what you expect, but not getting kicked out before breakfast", I said.  
We were then offered to pay half of the price and to stay for breakfast.

At this point we were too upset to stay anyway, so we left 15 minutes later, after paying 15 percent of the price (the hotels commission for the booking agency).
This is by far the worst and most confusing hotel stay. The owners was very unpleasant, threatening, and I still feel uncomfortable thinking about the situation.

I've tried to think what went wrong, but we were not acting rude or bad. Maybe we were expection the quality of a three star hotel not knowing it was a hostel, but I still don't think it's an appropriate way of dealing with clients. 

I stongly recommend the nearby Högbo brukshotell, which is a little more expensive but truly a four star hotel. I've stayed there before and after being kicked out of Skommarsgården, the staff at Högbo brukshotell offered us breakfast for half the price to make us feel better.

Högbo Pensionat Skommarsgården

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