Name: Citrus Hotel Cardiff by Compass Hospitality
Address: Bute Terrace, na, Cardiff, Cardiff, Cardiff, CF10 2FE, United Kingdom
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

Private check-in/check-out

Fire Extinguisher

Upper floors accessible by elevator

General

Non-smoking rooms

Room service

Family room

Smoke Detector

Hairdryer

Shower/Bathtub

Bathtub

Shower

Wardrobe/Closet

Linens

Alarm clock

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Vending machine

Kitchen

Kettle

Meals

Free Wi-Fi

Internet

Taxi booking

Transfer

Spanish

English

Polish

Languages Spoken

Parking

Parking nearby

Beach/pool towels

Pool and beach

Golf сourse (within 3 km)

Sports

Doctor

First Aid Kit

Beauty and wellness

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

University of South Wales, Cardiff Campus

Cardiff Tourist Information Centre

TeamSport Cardiff

Cardiff Market

New Theatre

Principality Stadium

Welch Regiment Museum

Gorsedd Stones

Parc All Weather Play

Blackfriars Priory

Cardiff Airport

Bristol Airport

Citrus Hotel Cardiff by Compass Hospitality

Cardiff

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had to make an emergency visit to the Citrus. Because Cardiff City council have become increasingly strained offering  longstanding homeless people shelter after nearly 15 Years of life in all of there Citys!  

I made my booking using the Agoda / Vio app on Apple. The process was very easy and user friendly! It felt very personal and bespoke! 

When I arrived at the hotel check in was quick and personal! The Room was totally amazing and everything I had expected!

Breakfast was tasty!

I will miss this place being open even when I don’t make a booking! They offer stability and a sense of safety on the street!   Hopefully they will open in 6 Months time stronger then ever but respectful of themselves and maintain the same level of service they always have done! 

The staff are very friendly and helpful!  

I would most definitely book a room with Citrus or whom ever they maybe come in the future!

Cheers!

Emergency Homeless Visit to Citrus before closure.

I stayed for two nights. I can't complaint anything. The heating system was excellent and had comfortable sleep. The rooms are spacious than any budget hotel I have come across. The breakfast spread was good. I would stay again. 

Excellent stay

Stayed for one night and room was excellent value and spotlessly clean.  Reception staff were really friendly and very helpful.  Really good as much as you can eat breakfast. Car parking was easy. Great location and wooukd definitely stay again. 

Excellent all round. Highly recommended 

Booked a last minute event in Cardiff and found the Citrus.  10 for value 10 for cleanliness and 10 for staff and customer service.  They couldn’t do enough for us and was even impressed with the breakfast in the breakfast room.  Yes there is no air con and windows don’t open so you need to be picky with the weather, but large bed, view, shower and 2 fans make up for it. Will defo return

Very impressive stay

We stayed for a night to see a show at the Utilita, it was a perfect location right next door. The rooms themselves were great. Everything you need for a night. Ironing board, hairdryer and tea and coffee facilities. It had both a heater and a big fan as well as a small fridge. My only moan would be the pillows, there was only 1 per person and they were pretty flat. The bathroom was fine, and the shower was pretty powerful. Overall it was exactly what you’d need for a night or two! I would recommend

Prefect location

Excellent location , car park completely flooded on arrival though.
Hotel warm , hate the fact you can’t open windows 
Bathroom was ok, just a standard room, again no windows to open 
The beds seemed to be chucked together 2 mins before we arrived , and a damp smell coming from the room
We encountered 3 different sets of 2 staff - they were absolutely brilliant

Location - perfect - hotel 4 stars

Clean spacious room and great customer service and 2 lifts
Parking nearby £15 for 24 hours
Breakfast very good fresh plentiful but I like mine hotter than available 
Across road for CIA 
Cannot open windows so room very warm ok in winter but summer May be a problem as no air con
Train station shops and bars 10 mins walk
Did hear trains in morning as close to railway but not a real problem

Very convenient

The hotel is in a great location and offers easy access to Cardiff city centre.The rooms are large and spacious and the bathroom equally as large. The bed was clean and ensured a good nights sleep. The buffet breakfast had a large selection and was ok.
The hotel has a few small issues the car park is on a first come basis, think you should be able to prepay and guarantee a space as it’s a worry all though there is a ncp carpark 500m away. The breakfast could be kept warmer when placed under the heat lamps.

Night away

What the hell happened to the bacon. Location was perfect right in the city centre and just a short walk from train station. We were on top floor and definitely had amazing views. Room could do with a fresh lick of paint but other than that everything else was clean and tidy. Now the breakfast was the perfect hangover cure from the night before, but it's the first time ever in my life I've not eaten the bacon. I had one bite of soggy greasy bacon which was one too many. Can't place exactly what was wrong with the bacon, but I do know that nothing was right with it.

Bacon catastrophe 

Stayed here before so knew what to expect. Lovely warm greeting from reception staff as we entered. Didnt mind the £12 pound for car parking as we had been stuck in traffic for 3 hours and were very glad to have a parking space as all other car parks looked full, it was a busy day in Cardiff.
Room was clean, beds comfy tea and coffee, good tv and bathroom was clean. Nice towels, doors looked tired and worn could do with a little tlc! But it was ok for us as we went straight out. We couldnt regulate the shower in morning it was just so hot we couldnt get some cold to run through so had a bath! Breakfast was pretty good, plenty there, was hot and buffet was being topped up all the time, perhaps better quality stuff and it would be perfect. I do say the hotel could do with some attention in parts, but overall we were out and about so the location suited us well.

Citrus Hotel Cardiff by Compass Hospitality

Main amenities of the hotel

Location

Available rooms