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family
February 2023
Great staff and perfect location
Great little hotel, lots of parking , restaurants nearby.
SPECIAL THANKS TO VISHAL who let us in at half 6 am when I woke him up.
Rooms are adequate and on suite was clean and fresh - bed sort and room quiet.
Cheers guys - will use you again on next trip.
business trip
February 2023
Very good hotel for the money!
Stayed here for work for a couple of weeks and was very clean and comfortable. Vishal is a very friendly guy and also does very nice dinners which is a lot better than the usual takeaways that come with working away! Parking is also great. Would highly recommend.
business trip
February 2023
Lovely stay & Vishal’s food is something u have to try
Place is nice, clean and staff very nice and helpfull. Most thank you to Vishal who made my stay lovely and the food you cook is just tasty , i appreciate it. Also, i had to check in earlier and they sorted my room quicker. I highly reccomend this hotel and will defo come back ! Thank you all for yo
October 2023
Great staff
Lovely friendly and helpful staff. New en-suite and fluffy towels. Our teenagers found the bunk beds uncomfortable but our beds were fine. Super convenient for our 4am start! Thank you to everybody involved in helping to make the start of our holiday run smoothly.
couple
December 2023
Okay For the Price
Good mattress, shower head, sheets (the little things that really matter,) nice continental breakfast (I'm never going to complain about a breakfast buffet that has ham, & chocolate croissants 😊)
Convenient to airport, reasonably priced shuttle. In a nice neighborhood, close to a number of restaur
January 2024
Could've get through on phone when we got back to Gatwick
Used this hotel to stay for one night before our holiday and left the car for 8 nights. Price was reasonable compared to elsewhere. When we arrived there were no available parking spaces. I told reception, and the guy moved his car so that we could park. When we woke the following morning, we wan
couple
October 2023
White House Hotel Horley
The hotel is undergoing some refurbishment, so I assume things will improve there in time.
The two members of staff we met were friendly and efficient.
The car park was a reasonable size, busy with some inconsiderate parking, but we found a bay and we're able to keep our car key which is a must f
August 2022
Staff are friendly, area is nice, it's clean... but that's it...!
A few weeks ago, I didn't really consider myself to be a hotel snob, before the trip I was like "if it's got a bed, a toilet and a lock on the door then it'll do for me" well... I need to re-evaluate that statement.
Firstly, the good (as mentioned in the title) the staff were nice and welcoming, th
January 2024
Bad customer service
The customer service is disgraxeful. The management are very rude. Disgusting service. Please avoid this hotel at all costs. I will never come here again. It was very poor and they really dont care. Bad bad bad bad bad
family
February 2023
The Gatwick White House Hotel
Doss house, slum, immigrants.
Needed a night's sleep after returning from holiday and driving home. Worst place l have ever been to. Mattres was hard and was like sleeping on a hillock. Room was poor. Had a double and single bed, with en-suite.