Name: Heritage Hotel
Address: 58 Leicester Road, Leicester, Leicester, Leicester, LE19 2DG, United Kingdom
Rating: 5

24-hour reception

Smoke-free property

Heating

Garden

No elevators

General

Non-smoking rooms

Room service

Family room

Flat-screen TV

Shower

Rooms

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Restaurant

Kitchen

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Business center

Business

First Aid Kit

Beauty and wellness

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

East Midlands Airport

Coventry Airport

Birmingham International Airport

Heritage Hotel

Leicester

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed with The Heritage for a month due to homelessness and can honestly say it’s been brilliant... but if you are expecting a flashy, perfectly presented, all frills place, book elsewhere! 

Staff have been wonderful, rooms have been well presented and useable. Yes, the bedrooms and bathrooms could have been cleaner, yes I could make digs about small meaningless things, but if you’re looking for a clean bed, facilities to wash yourself, a working tellie and kettle, somewhere to hang your clothes, eat food and privacy, this is your place! No frills, nothing special, but all basic requirements met and I’m pleased to confirm, despite previous reviews, we’ve not seen one bed bug in five weeks!

Be warned that the rooms do smell like the downstairs curry house... didn’t bother us but I know it would some people. 

The best asset in the place is the staff. Martin and Samita have been welcoming, helpful, friendly and accommodating, both full of smiles and daily well-wishes. Previous reviews have mentioned rudeness... I’m not sure why as we have been treated with nothing but respect. I’m thinking some people expect staff to be slaves when staying at hotels, but if you, like me, just want a friendly face and pleasant small talk, then you’re in business here. You carry your own bags and find your own way to your room, but you are left alone without bother, which is great if you like privacy like we do. We’re very much do-it-yourself people so The Heritage served us perfectly. 

Walls are thin, fire alarm goes off late at night sometimes from the kitchen below, guests can be noisy and sometimes this can go on until 11:30pm... but who cares? First world problems. This is the kind of place this is. Do not expect more or less. Warm bed, hot shower, TV and kettle, basic needs met, what more can I say? 

You pay for what you get here, make no mistake, but it is not like this is the hotel from hell, it is what it is and is perfectly comfortable for a budget night or two. We’ve managed a month here with little to nothing to complain about, I think there has been significant changes since the previous reviews and can honestly say we’ve been happy staying here. 

We’ve enjoyed our five week stay, it has served us well and we’ve been treated fantastically. Thank you Martin & Samita, you’ve been wonderful and we are so grateful for your hospitality 😊

Excellent but don’t expect The Ritz

A group of us on motorcycles stayed over for a night to break a long journey North. This Hotel is ideal for a budget stay over. The rooms though basic were clean and comfortable. There is a car park to the rear which appears relatively safe for parking the bikes. Attached to the Hotel is a fantastic Indian restaurant where the food and service is great and the prices are good. We had a slight issue with our booking arrangement and Jay the owner made a special trip in out of hours to help us sort the issue with the booking agent. What a great Guy fantastically helpful and a real gent. If you are looking for a good value stay over with a great Indian cuisine and safe parking for your bike the Heritage Hotel is ideal. We plan to stay again on our next trip through.  Once again a big thank you to Jay for the support and help. Great Stay😀👍

Motorcycle stay over

Located outside Leicester, good clean hotel, with a great Indian restaurant on the ground floor. Breakfast was an ideal start to the day, no choice offered, but good fry up. 
Plenty of parking for vehicles, including larger vans. Easy to find and easy to get to, with good links to the city.

Business stop over

Stayed here twice now and have booked a third time.  It's not the Ritz or the Dorchester - but what do you expect from their very reasonable room tariff...?!?

There's plenty of free parking, it's in a nice, safe area, Sam and Jay are lovely helpful owners - nothing is too much trouble.  It's great value for money - bed was comfortable - room was warm, shower was hot.  That's all I really need...!

Tea and coffee making facilities are in rooms - together with a small flatscreen TV.

There's a great value Indian restaurant attached to the hotel - The Cardamom Lounge.  The same restaurant is used to serve breakfast the next morning (has to be booked - not automatically included).  If you don't fancy that, there's a good pub less than 5 minutes walk away, right next to Narborough Railway Station.

If you expect 4 or 5 star luxury for a budget price - then this may not be the hotel for you.  If you like good, honest value for money from a very friendly family-run hotel - book immediately...!

Fabulous staff - great value for money!

I’ve stayed here for the weekend, and wouldn’t recommend this place if you want a decent nights sleep over the weekend. The walls are paper thin and you can hear absolutely everything, people murmuring, loud footsteps/banging, doors continuously slamming, shower doors sliding etc! I have been up until early hours of the morning. Sadly wouldn’t recommend to a friend

I wouldn’t recommend staying here if you want a good nights sleep!

Booked on line and was quoted £61, when I checked in, it was £76, then a further £10.95 for breakfast, then a £30 bond for your room key. After you stay, there is no way on earth, you'd want to keep the key. The reception and catering seems to be done by the same lady. You have to pre order breakfast, and the time. They had never heard of poached eggs??? So I had boiled. So coffee, boiled eggs and toast = £10.95. Room was basic, shower was mouldy and reeked. I was there for 2 nights, bin wasn't emptied at all during my stay. 
The supposed fire doors all have over a 3mm gap, which is illegal? Wall's are paper thin, so my neighbour was watching TV till gone midnight, I might has well watched the same programme. Mostly used by road maintenance men, who leave very early and very noisily. Breakfast is actually in the Indian Restaurant next door. I have told all my work colleagues to give this place a wide berth. They tried to charge my friend £86 , who was also quoted £61, then the card machine wasn't working, so they offered the carbon slide, uummm no. Will no way go back. Terrible terrible place. For the price they charge, Dick Turpin should work there.

Not good heritage

Where to start firstly the receptionist is rude and hard to deal with she didn't even know what an iron was I had to draw it. When we left we needed a taxi at the time neither of us had a phone signal and again we asked reception to book us one and all we got is we don't do that. They don't mention on their site you need to pay a bond for your key and getting your bond back is a pain in the ass. The shower has an electric fan inside the shower and that is completely illegal. I would never make a return visit myself and my partner was disappointed with everything.

Don't bother

This experience was awful from start to finish! Check in took forever and the receptionist was rude and surly. We had to find our own way to the rooms, and when we got there, I found my sheets had been slept in previously. I complained, but the receptionist didn't seem at all surprised.  Says it all.  Things continued in the same manner ... toilet didn't flush properly, shower was dirty etc. etc. 
And forget about the photos of the gorgeous buffet breakfast on the website, we had a very limited set menu for breakfast, all very mediocre.  The place is virtually empty (not surprisingly) and I doubt they have had a buffet breakfast for years.
Although we only ate in the restaurant for breakfast, we went in at night for a drink, and the smell of the buffet food was horrid, and I could swear I saw the same plate of sausage rolls reappearing each night.
Go elsewhere.

Heritage Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Parking

Business

Beauty and wellness

Kids

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment