from 26,467 ₽
Not bad
Francesca
What was good
Beautiful Chelsea, near Sloane Square. Gorgeous buildings, excellent shops, upscale restaurants.
What was bad
Be *extremely* careful when booking rooms/apartments here. I booked through a third party and ended up with a room that was basically a large prison cell--NO WINDOW, about 40 square feet/8 square meters, a twin bed, and almost no space to sit down. If I had known that's what I had booked, I would be less upset, but this hotel/apartment booking agency seems to make their reservation system deliberately confusing. I have read responses to negative reviews this hotel has received, and they consistently blame the customer for not realizing they are reserving a "pod," and not a hotel room or apartment. If you look over their websites--both for apartments and for the pods, they *both* show rather charming and spacious apartments. There is NO indication anywhere that you are booking a tiny space with no window. My booking company tried to make it right with me, but only after having a lot of difficulties communicating with the people at Nell Gwynn. Indeed they have very inconvenient office hours (they didn't even show up to their posted Saturday hours), and it is very difficult to meet with someone face-to-face to discuss the issues with the room. At best, this is lack of transparency and unclear websites. At worst, this is deliberate bait-and-switch, with little options for guests to get help. In addition to the above, the downstairs area with the "pods" had grimy carpets, grimy walls, my air conditioner occasionally blew out large flakes of something black, and there is not housekeeping if you are staying for less than a week. The neighborhood is gorgeous, the lobby is gorgeous, but it seems like a crapshoot whether you will get the kind of accommodation you think you are booking. It's concerning. I would not recommend booking with this property.
Enter your dates of travel and we will display the current prices
No dates selected
If you don't know the specific dates yet, select approximate dates to see the price estimates.
Kensington and Chelsea, Sloane Avenue, London
Location
Want to take a rest and explore the city? Hotel «Nell Gwynn Chelsea Accommodation» is located in London. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Michelin House, Duke of York Square and St Luke’s Church.
At the hotel
It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. The beauty and wellness services: a doctor. Accessibility: there is an elevator/lift.
There are other services available for the guests of the hotel. For example, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, Spanish, Italian, German and French.
Facts about the hotel
Type of electrical socket
Type G
230 V / 50 Hz
Number of rooms
12 rooms
General
Rooms
Services and amenities
Meals
Internet
Transfer
paid for separately
Languages Spoken
Parking
Business
Beauty and wellness
Kids
Pets
Health and Safety Measures
Check-in |
---|
After 15:00 |
Check-out |
---|
Until 11:00 |
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform Nell Gwynn Chelsea Accommodation of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of GBP 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Kindly note that standard occupancy is for two adults sharing a double bed. Should you require the use of the sofa bed during your stay there will be an additional cost per night. A room clean and linen change is only carried out once a week for stays of 7 nights or more. Additional daily maid service, cleaning and towels are available upon request at additional cost. Please contact the property for details. Payment in cash is not accepted. Please note payment is taken at the time of making your booking. Upon check-in, guests are required to show the card used to make the reservation, plus matching photo identification and sign our registration form and license agreement. The apartments are located in a residential block with 24-hour security. Parties are strictly forbidden in the apartments and any guests found to be breaking this rule will be asked to leave. No refunds will be given. All the apartments are nonsmoking. Check-out after 11:00 is not permitted unless pre-arranged. The property may charge GBP 150 for unauthorized late check-out. |
In cash |
---|
In the currency of the hotel — GBP |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
Not bad
Based on 6 reviews from guests around the world
Cleanliness
7,5
Hygiene products
Location
8,5
Meals
Value for money
5,5
Room
4,5
Service
5,5
Wi-Fi quality
5
leisure, solo
July 2023
Standard Capsule, 5 nights
Not bad
What was good
Beautiful Chelsea, near Sloane Square. Gorgeous buildings, excellent shops, upscale restaurants.
What was bad
Be *extremely* careful when booking rooms/apartments here. I booked through a third party and ended up with a room that was basically a large prison cell--NO WINDOW, about 40 square feet/8 square meters, a twin bed, and almost no space to sit down. If I had known that's what I had booked, I would be less upset, but this hotel/apartment booking agency s