Name: Swan Inn Hotel
Address: SWINBROOK, Swinbrook, Swinbrook, Swinbrook, OX18 4DY, United Kingdom
Rating: 9

Elevator/lift

Smoke-free property

Heating

Newspapers

Garden

Terrace

General

Non-smoking rooms

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Toiletries

Rooms

Iron and board

Iron

Services and amenities

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Fax and copy machine

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Raf Brize Norton

Oxford Airport

Asaba International Airport

Gloucestershire Airport

Wycombe Air Park

Swan Inn Hotel

Swinbrook

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had a lovely 2 night stay here with friends. Stayed in the cottage across the road. Very well kitted out. All the staff were amazing and very helpful. Breakfast was great both days. Evening meal was really good the first night not so good the second. Pheasant was a bit dry and steaks not cooked to how requested but it would not deter us from going back.

Great find

Although we only stayed for one night, we were made very welcome and all the staff we met were very friendly and efficient.  We stayed in one of the converted stable rooms with parking right outside, and everything was clean and comfortable.  The rooms have been very well converted and we had a lovely view overlooking the garden.  Both the evening meal and breakfast were very good, and overall there seemed to be a really nice, friendly atmosphere.  

Friendly Atmosphere

We stayed here due to a nearby wedding and cannot fault it at all. 
The room was beautiful and immaculately clean with everything that you could possibly need for a stay. 
The breakfast went way above expectations. The best avocado on toast that I have ever had!
The service from the lady (blonde hair but whose name I don’t know, sorry!) was amazing and she’s definitely a credit to the business. 
We will definitely return when we come back to explore the Cotswolds again. Thank you!

Amazing place to stay!

We had a wonderful stay at The Swan Inn. We feel lucky to have found it and loved everything about our stay. Our room was clean, cosy and comfortable. I had two of the best nights sleep there that I have had for a long time. The room was quiet and warm, with views of the orchard garden, river and hills. We loved watching the red kites gather over the fields in the evening. Breakfast was very good, freshly cooked to order. The staff were all lovely, nothing was too much trouble. We loved the Mitford connection with the pub and village. We very much hope to return and stay again. 

Very relaxing break

We had dinner here, then stayed overnight. The meal was superb, and the service friendly and efficient. Good wine list. Our room was very quiet and comfortable with amazing views. ( we were in the cottage across the road from The Swan). Breakfast was very high quality with a wide range to choose from. Again service was very friendly and efficient. Cabaret during breakfast from the hens outside.
One warning - our bathroom had a deep freestanding roll top bath - as we are in our 80s this was a major difficulty. If like us you are not agile, make sure you have a shower not a free standing bath! Rooms with no freestanding bath are available.
Overall, highly recommended.

Excellent visit

We had a very nice 2-night stay here at the end of June 2022 when walking in the Cotswolds.  The place is lovely, the rooms very nice and comfortable, and it has nice grounds.  It is set in the quiet village of Swinbrook next to walking trails and a short walk from the town of Burford.  Food overall was excellent with the following exceptions at breakfast: one egg dish (we can't recall the name) was one-dimensionally spicy, they did not provide fried bread as an option with the Full English and said they stopped preparing it a couple years earlier (a common recent change in England - please bring back the fried bread) and the bacon was American-style "streaky"bacon rather than the more traditional English bacon (again, a common recent shift - please bring back the other bacon).

They have great, well-kept cask ale, a small selection at any time (3 pumps) but with a good range of nice-quality beers: they had Timothy Taylor Landlord, North Cotswolds Windrush Ale, and Butcombe Bitter when we were there.  Overall, service was great.  Of the two men with whom we primarily dealt, one had a tendency sometimes to be a little curt but this seemed due to being very busy and was otherwise great, and the other was excellent and very friendly.  We had our lunch and dinner booked ahead of time so had no problem.  We noticed limitations on the service and availability but this was, as with elsewhere in England (and here in California), due to lack of employees resulting from the shortages in the wake of the Covid shutdowns.

Great Old Village Inn

We visited on Friday lunchtime, and I stated I would like to order food but was informed the kitchen was closed. No issue, I just ordered a drink instead as the weather was lovely and the setting in the garden ideal. We could drink while planning where to go next for food. The garden was almost empty, all bench tables vacant at the raised part of the garden.

We then witnessed other people be offered dessert. Thought this was odd, as surely we could have been offered even an ice cream, which would have gone down nicely in the heat. We enquired again at our table and were told we couldn’t order. Only for the waiter to walk to the next table and ask if “they would like dessert”. At this stage I thought we were maybe being filmed for a TikTok sketch, to witness our reaction.

We sat at a table with dirty dishes and glasses for over half an hour, despite staff walking by many times. I’ve been involved in the running of F&B establishments for many years, and thought the standard of hospitality was very poor. However I have sympathy, recruiting/training staff since covid has been tough for the industry. Therefore we didn’t complain about any of this, we did enjoy the drinks and just moved on to find food (nearby at The Angel in Burford btw, fabulous food/setting/service, 100% recommend).

My partner wrote a review (the only negative review of our entire weekend in The Cotswolds) and the reason for my writing now, is to address the astonishing lies posted by the owner. On the previous post you will see it was claimed we were informed it was because they were “fully booked”. On neither brief interaction with staff were we told this. This is an absolute lie, and again being from the industry I was absolutely gobsmacked at the tone of the response on trip advisor.

The garden was approx 1/3 full at best, therefore being fully booked seems far fetched at best, and the ability to offer a dessert or an ice cream was blatantly possible.

All in all, a disappointing experience, made ten times worse by an aggressive, inaccurate response to an honest review. 

Poor service and subsequent lies

Terrible service. We arrived at 2.25pm on a Friday afternoon and were told the kitchen was shut and so we couldn’t order food. We accepted that, even though we were hungry and decided to have a drink in the garden. For the next half an hour, other tables were served food and were asked if they wanted dessert which was subsequently ordered and brought out. Yet when I asked again, I was told I could only have crisps or nuts. They also didn’t clean the table we sat at, yet cleaned the other tables nearby. My partner and I look and sound quite different to everyone else in the garden which leads me to believe this treatment was blatant discrimination.  Absolutely shocking.

Awful experience

Very pleasant and peaceful stay at the Swan Inn 
Food is delicious and fresh. 
Service is great, staff are very friendly especially Donald who makes an effort to chat with the guests. 
Breakfast was delicious and again the staff were super helpful. 

Couple of things that stopped it being a wow stay. 
The bed in stable 1 is really uncomfortable and the pillows are like marshmallows. 
The room although clean in the main, there were cobwebs hanging from the spotlights and the skirting boards were very dusty. 

Also the waiting staff are keen to charge things to your room and we were not told that there is an extra service charge for doing this.

Pleasant and peaceful

A huge thank you to the team at The Swan. I organized a surprise birthday weekend for my husband and everything went so well. The food was excellent, the rooms beautifully done and comfy and the staff were so incredibly helpful and patient with all our last minute requests and changes. Thank you so much for everything, can't reccomend this pub enough!

Swan Inn Hotel

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