Name: Neptune Beach Hotel and Suites
Address: 82 East Grand Avenue, Old Orchard Beach, Old Orchard Beach, Old Orchard Beach, ME 04064, United States of America
Rating: 4

Air conditioning

Smoke-free property

Heating

Outdoor furniture

General

Non-smoking rooms

Family room

Rooms

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Recreation

Free Parking on Premises

Parking

Swimming pool

Seasonal indoor swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Old Orchard Beach Pier

Palace Playland

Harmon Historical Museum

Pirate's Cove

Portland International Jetport

Sanford Seacoast Regional Airport

Pease Air Force Base

Neptune Beach Hotel and Suites

Old Orchard Beach

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Rented 2 rooms at this hotel for myself and other family members. I can only describe it as somewhat slum like. Smelled of cigarette smoke. Seriously in need of paint and other repairs. Doors and walls chipped. Exterior doors very thin and chipped. Felt less than safe. One thin curtain not wide enough to cover window in bedroom.  Strange waxy substance that scrubbed off bathroom sink. Glad I brought disinfectant wipes.. Other than that it appeared that the housekeepers tried to clean inside. Flooring in front of exterior door had significant debris in front of it. Should have been cleaned up for guests. Train tracks less than 20 feet from back (bedroom) door. Person who rented me rooms said that she has never heard complaints about it. I counted no less than 4 times during night that the train whistle woke me. Only plus was that the beds were clean and mattresses seemed new.  I don't believe I've ever written a hotel review before, but wanted to warn others. If I had paid "cheap" hotel pricing, I would not complain. However, I have paid pretty much the same to stay at a beach view hotel in the Caribbean.  

Do not recommend 

Our original accommodation was completely unacceptable, but this was addressed.  There was a double and two twins.  Each mattress worse than the other..very old, thin and very stained. Even the covers for the box springs completely stained on the outside.  The room with a double had no a/c and there was no way the window unit air would make its way into this room. The old maple dresser was poorly painted over and the drawers were askew and falling out.  It looked like something that would be refused from a community yard sale.   I tried to look past  the issues, but when I pulled the blanket down on the bed and saw clean sheets with cigarette holes, I could not continue.  Graciously, we were given an alternative room in the loft.  This was a 2 bedroom unit with small kitchen area with a table, microwave and fridge.  It was a very nice size.  The doubles in one bedroom had old mattresses, but the sheets were new, white and fresh.  The other room had a what appeared to be a new mattress and box spring.  Each room had a window a/c.  While a complete step up from the first unit, the unit still needs some TLC.  The cost for the Nepture is in the same range as a prime properties in Portland and more than Ogunquit.   I don't mind older furniture nor do I need things to be perfectly matched.  Eclectic mixes from different eras are totally fine and very cool, but they do need to be cared for.  The Neptune gives the impression of a tired, old and used up property.  There are hints that Alouette is working on breathing some life back into the place, but regretfully, there's a long way to go.

Needs a Complete Refresh

This place is so old and run down its not worth the stay. I felt gross just being in it. I actually cried when I walked in thinking I’d have to have my child sleep here. Can’t believe they charge what they do for the Neptune building. Simply old and dirty. Zero updates!

Neptune Beach Hotel and Suites

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