Name: Chocolate Express Hotel & Suites Hershey
Address: 181 Hershey Road, Route 39, Hershey, Hershey, Hershey, PA 17033, United States of America
Rating: 6

24-hour reception

Elevator/lift

Smoke-free property

Television in lobby

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Cassel Vineyards of Hershey

Harrisburg International Airport

Lancaster Airport

Chocolate Express Hotel & Suites Hershey

Hershey

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Conveniently located near Hershey park. 
Enjoyed our stay here. The staff was friendly. Clean rooms and attentive staff. 
Will book again during our trip to Hershey for a concert and end of summer Hershey park trip and 

Enjoyable stay

great location close to Hershey park nice size rooms and clean  staff was very friendly and helpful  they had a nice size continental breakfast a ice cream shop right across the street only 15 mins from shopping outlet highly recommaned  to friends and family

friendly great hotel

stayed back in june to go to Hershey park  liked the place   so we came back  in august  rooms are big and clean  would recommend   this hotel  this hotel is close to  otlet stores  the staff was vwry hopful very pleasent

great place to stay

Very nice motel good and helping staff. Motel is very quiet and peaceful no noises from Negihbour rooms.Close to Hersheypark. Got the cheaper tickets to Hershey park than online at motel desk. Close to supermarket and ice cream parlor. Will recommend for stay

Very nice motel

Super friendly and helpful staff
Parking accommodated our truck and car trailer with ease 
Clean, quiet, comfortable 
Tasty continental breakfast
Convenient  if you are going to Hershey Park 
You have to check out the AACA Car museum while you stay! 
Would stay here again!

Chocolate Fox Stay

Excellent place to stay at. Great customer service. Nice comfortable rooms. All out Excellent. Nice place to stay at will request my friends to visit this hotel and not to far from the amusement park.

Guests

Very clean good housekeeper and good management I love this hotel chocolate Express the shower is clean jacuzzi is nice the staff is good the parking lot's cleaning the pool is nice the bed is very nice and clean

Vacation

Super quality.nicely treatment good rooms Best morning breakfast faith fully motel staff nice location near by hershy choclate fectory near fun park and old car  show room clean rooms  super quality motel in Hershy

Nice location

Booked very last minute after leaving another local hotel.  This one badly needs a refurbishment.  But it was very clean and the lady on the front desk was very nice and helpful.  Decent night's sleep and plenty of parking with no hassles.

Could be very good with the location if someone would invest.

Clean and handy for all attractions

So first, the positives of staying at this hotel.  One, it is close to Hershey Park and all the Hershey related activities.  Two, the gentleman who checked us in and out was very friendly.  That is it.  When we pulled in the parking lot, there were only two other cars in the entire lot (ok, maybe one more positive, the parking lot had recently been resealed and striped and looked very nice).  As we approached the front door, we noticed that the previous business signs had just been covered up, but thought that this is just temporary if someone has just purchased this business.  It was a bit disconcerting that there were only a couple of cars in the lot besides ours.  Also, approaching the front door, there was a doorway along the side of the building which was standing partially open, no lights on inside, and junk falling out of the doorway.  Once we entered the building, it was quickly apparent that this hotel was in trouble.  Everything was unkept and the lobby was very hot.  To the left was the dining room, which was packed with tables and chairs (nothing like the spacious dining room in the pictures). There was a sign that said because of COVID, there was only a limited, cold breakfast. There was and area with advertisements which was unkept.  Everything just looked unprofessional.  The gentleman at the front desk was very pleasant and quickly got our keys for our room.  As we walked down the hallway, there were bags of trash sitting on the floor outside of several rooms, along with used towels.  It looked like housekeeping had partially completed their rounds and just stopped.  These items where still in the hallway when we were leaving the next morning.  The hallway was very warm and did not smell clean.  Upon entering our room, initially, it looked ok, but it was soon apparent that it hadn't been deep cleaned in a while.  Everything just looked unkept and the room had a musty smell.  I decided to take a shower and upon entering the bathroom encountered a rather large cockroach on the wall.  I was able to capture it and flush it, but was not happy to see that.  It looked as if someone had attempted to do some remodeling in the bathroom, but it just looked shoddy.  After ensuring that everything we owned was off the floor, we decided just to go to sleep.  I have to say, it was VERY QUIET during the night, but if there are only a couple of rooms being used, it would be.  We did not check out any of the amenities, such as the pool, hot tub, or game room, so I can not comment on those.  In the morning, the same man was as the front desk and was pleasant at our check out.  My daughter and I took a peek at breakfast and basically it was some dry cereal in dispensers, a few items in a mini fridge, and bananas.  We took a couple of bananas for the trip to a local restaurant for breakfast.  So, to sum up, if you want a place to stay which is fairly inexpensive, close to Hershey, and you aren't concerned about your accommodations, this could work out for you.  If you are wanting an updated, clean, hotel and room (that doesn't remind you of a movie where the people go in but never come out) this probably is not where you want to stay.  Would my family and I return for another stay?  Nope, not again!  Sometimes you just get what you pay for and I am willing to pay a little more for a better experience.  I hope the owners will be able to improve their establishment so that others can give a better review.

Chocolate Express Hotel & Suites Hershey

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