Name: FairBridge Inn Express Indianapolis South
Address: 602 E Thompson Road, Indianapolis, Indianapolis, Indianapolis, IN 46227, United States of America
Rating: 5

Shopping on site

Air conditioning

24-hour reception

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

General

Room service

Fridge

Family room

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Alarm clock

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Snack bar

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Offsite parking reservations required

Parking

Swimming pool

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Personal protection equipment for staff

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Property Location

Amenities

Business, Other Amenities

Indianapolis International Airport

FairBridge Inn Express Indianapolis South

Indianapolis

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My spouse & I stayed here on a trip to Indianapolis for Irish Fest. The hotel is approximately 10 minutes drive time from the Fest's beautiful Garfield Park location. Although I requested ground floor accommodation, we were booked on the second floor (no elevator.) At check-in, desk clerk observed the spouse's limp and re-booked us a ground floor room. Pluses: Free parking. Room was pretty clean and beds were clean. WiFi worked well. Private restroom was very clean with adjustable hot & cold faucets. There was standard motel-size soap on the vanity counter and in the tub surround. Desk clerk was very helpful, bringing us extra towels, plugging in the TV and attempting to get the vanity light to work. The air conditioning worked very well. Black & White photos on walls were tasteful and interesting. Amenities included a hard-wired telephone. Negatives: Swimming pool was closed for repairs. Room furniture, carpet & plastic drapes were shabby. Vanity lacked a mirror, . Instead of the two cute bedside tables and lamps in the picture, our room had a single small dresser between the beds. At our request the helpful desk clerk brought a lamp, but there wasn't an electrical outlet. There was no coffee maker in the room and no coffee seen or smelled in the public area either morning of our stay. The mini-refrigerator in our room froze our left-overs. There was one-fourth to one-third of a roll of TP in the bathroom. (I picked up a full roll from the front desk.) One of us slipped off the toilet (loose seat) twice. No plug for the bathtub. Bathroom fan sounded like a Mack truck idling. Had an interracial argument outside our motel room Friday night that lasted 45 minutes. Saturday night featured an all-white m-f foursome heatedly arguing. Spouse called front desk and was told security was handling it. We probably won't be staying there again, but wonder how many of the negatives are attributable to the Covid-19 panic affecting travel-related revenue. We are monitoring our financial transaction to make they remove the $50 security deposit they added.

Decent enough for a guy

The hotel looked derelict. People doing drugs in hotel !!!!!! People living in van outside hotel . Noisy at night . Parents not watching children . Towels and sheets looked like they had been used. Felt scared . 

Totally disappointed.

Do not stay at this motel.  We flew into Indianapolis late.  If we had gotten there ealier I would have cancelled and stayed elswhere.  I've stayed at Travelodges before and some are very good and some are average.  This one rates a don't stay here.  

The worst motel I've stayed at.

Never stay here. Sleep on the floor in the airport. Dirtier in the hotel. No elevator. If this is a boutique hotel, then Motel 6 is a resort spa. I did, however,  befriend the mouse that joined me in the toilet. Do not go here. Never.

Sleep with the Mice

I was here for four nights in room 221, and at no point during the stay was my room cleaned, including before I arrived. When I arrived there was food (popcorn and something else I couldn't identify) on the floor, food wrappers and bottle caps on the floor and on the shelf of the nightstand, all but one of the lamps were without bulbs, and other issues (see photos). 

I took it up with the front desk clerk who checked me in, he said it'd be taken care of, so I left to attend the convention for which I had traveled.  When I returned after 11:00pm that night, the room had not been cleaned.  I notified a second front desk clerk who identified himself as Chance, who made a show of writing down my complaint and drawing a star next to it, assuring me that my complaint was unfortunately common but that it would be handled if it came from him.  I slept and went about my business the next day, when I returned to the hotel around the same time on the second night, there still had been no clean-up.

When I left my room every morning around 7:00am I could see cleaning carts and cleaning staff, so I know they were there, they clearly just don't care about their jobs.  I overheard other guests in the lobby and in the halls with similar complaints, mostly cleanliness issues and poor service (or complete lack thereof) from the hotel staff.

By the end of my stay (I stayed 1-5 August), I was still the only person to set foot in my room.  At no point was it cleaned, or towels replaced, or anything to indicate that my complaints had been heard or that the bare minimum amount of hygiene standards had been exhibited by the staff.

I'm sure that what I experienced constitutes some kind of health and/or safety violation, and the staff does not care.  This is the worst hotel I've ever stayed at by a wide margin.

A trash heap with a roof

Dirty rundown over priced. You  need to shower and even wash your luggage when you get home. Worried about catching anything . Smells stale and dirty. No amenities what do ever. Towels could be used as a loofah they were so scratchy..

FairBridge Inn Express Indianapolis South

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Location

Description of the mini-hotel

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