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family
June 2024
My new place to stay
The stay was really good! From check-in with Mrs. Mitzi to the checkout with Mrs. Dana! These ladies are what makes the stay much more pleasant. We had great rooms and even though the pool was not working, everything else was right on. I did not have any issues with my stay even with my late check
business trip
June 2024
Friendly Staff good breakfast
Staff was great. Staff was very nice and friendly. Check in was a breeze very fast quick no problems. Very clean and spacious rooms. No complaints here.
couple
December 2023
Louisiana Trip
We had a very pleasant stay at this hotel. The room was very clean and the bed extremely comfortable. We required a shower chair for my husband and the receptionist immediately brought one to our room. She also worked hard to get a room close to an exit as my husband has mobility issues. We didn’t f
company
March 2023
Beautifully relaxing and accommodating!
We were in town for a volleyball tournament. The hotel was booked to capacity, but you would have believed we were the ONLY guests. The facility was great, but the staff was phenominal. GREAT way to end our season!
business trip
December 2022
Way above expectations
I usually take reviews with a grain of salt, most of the time. However, i was worried reading the previous reviews of this property prior to visiting. Let's just say, the property definitely exceeded my expectations. The guest rooms are clean and inviting. The amenities all in working order, the roo
business trip
October 2022
Great Hotel
The hotel was great and being a diamond elite member for the first time in a long time I was automatically given the diamond upgrade for free which was very nice doesn’t happen very often! The young girl that checked me in was amazing and the staff overall was great
company
August 2023
The Best Staff at Best Westerns in Louisiana
I enjoyed my stay at the BW Plus Vermilion River Inn. The experience began a little strange when we arrived and saw so many young men standing outside the hotel, around the hotel and throughout the hotel. It turns out they are Shell employees inhabiting the hotel on a semi-permanent basis and servic
couple
August 2022
Amazing with little work
I really liked staying in this hotel, I have been here maybe 3 times and I like it a lot. I can say that more activities are needed and the signal for the wifi and tv should be a lot stronger. I would definitely recommend them though.
business trip
July 2024
NO POOL ACCESS
Refrigerator didn't get cold,95%hotel was over taken by immigrants, they were hanging out everywhere, loud music and talking, breakfast is TERRIBLE, wasn't allowed to use pool only for immigrants, wasn't told this till we tried to use it
October 2022
Not what we were expecting for a Best Western Plus
Receptionist was separated from customer by both the counter and by a lined up row of folding tables which meant that all signing in transactions were conducted stretched over what I assume is an effort to socially distance. The "accessible room" has a few poor design choices including a nearly